Financial Aid Specialist

Financial Aid Specialist


Richmond Community College
1042 West Hamlet Avenue
Hamlet, NC 28345
Phone: 910-410-1700

Job Location

RichmondCC Service Area 


Salary Level 7. Starting range $36,675-$42,094, commensurate with experience. Full-time position.


Full Time

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Tuesday, January 12, 2021
Closes: Friday, January 22, 2021

Target Start Date

Monday, February 1, 2021

Expected Work Hours

M-F Full Time

Reports to

Director of Financial Aid and the Vice President of Student Services

Employment Type

Full Time

Minimum Qualifications

Associate’s degree from an accredited college or university, with course work in business administration, accounting, finance, computer information, or a closely related field required. Must possess data entry word processing skills and be proficient in Microsoft Office products (Word, Excel, and PowerPoint). 

Understanding of and commitment to the unique nature and role of the community college with special reference to the total fulfillment of the open door policy.  Understanding of and commitment to the mission and vision of Richmond Community College.  Demonstrated ability to exercise initiative, tact and diplomacy, and possess a positive student-oriented attitude.  Strong attention to detail and the ability to understand and comply with all regulations

Preferred Qualifications

Two years of experience performing general office duties preferred. Experience with Colleague (Datatel) preferred. 

Position Description

The Financial Aid Specialist, under the direction of the Director of Financial Aid and the Vice President of Student Services, is responsible for assisting with all facets of the institution’s financial aid programs. This individual will serve as the initial contact for the financial aid office, providing professional and positive customer service by educating and counseling students and families on all aspects of financial aid.

Responsibilities and Duties of the Position:

  1. Counsels and advises students concerning financial aid opportunities, application processes and financial management strategies.
  2. Explains financial aid programs and eligibility criteria.
  3. Provides intake services and responds to student inquiries; creates, sends and responds to correspondence relating to financial aid and/or scholarship programs.
  4. Determines eligibility and computes financial aid awards utilizing various software packages.  This includes processing applications and making corrections of federal student aid files with the US Department of Education.  Will also complete verifications, and monitor document tracking correspondence and award notifications.
  5. Monitors student records for Satisfactory Academic Progress (SAP) and other criteria to ensure that financial aid obligations have been met and determine whether additional financial aid disbursements can be released; notifies students of continued eligibility or disqualification; advises students of the appeal processes.
  6. Monitors the probation/suspension status and the 150% timeframe for students.
  7. Responsible for assisting the Veterans’ Certifying Official in completing the required paperwork for submission to the Veterans Administration, including monitoring and adjusting certifications as needed.
  8. Assist with the financial aid registration process each semester including day and evening hours.
  9. Attends meetings and participates on committees as assigned.
  10. Attends professional workshops and conferences.
  11. Handles sensitive student information with confidentiality and discretion.
  12. Assist with telephone and office coverage, if needed.
  13.   Performs other duties as assigned.

How to Apply

Application Process: To apply for a vacant position, complete the Richmond Community College application and submit it with photocopies or unofficial copies of your College transcripts. For positions where a high school diploma or equivalent is the highest required degree, then proof of high school/equivalency is required. Application and review process can be found on the RCC website. No action will be taken on submission of a resume or letter of interest only. Incomplete files will not be considered.

Methods to submit an application:

  • Online submission at
  • In person: 1042 W. Hamlet Avenue, Hamlet, NC, DeWitt Building, 2nd floor.

Job Post Contact

Human Resources Director

Richmond Community College

P O Box 1189

Hamlet NC 28379

P (910) 410-1804

F (910) 582-7028