Duties may include, but are not limited to, the following:

• Verify and analyze account information.
• Participate in the researching of complex problems and discrepancies in students’ payment records.
• Interpret and explain College policies and procedures relating to financial aid.
• Respond to requests and inquiries from faculty, administrative staff, and student regarding account dispositions.
• Explain College policies and procedures related to assigned accounts.
• Maintain various accounting records and reports for the College’s financial aid program including grants, loans, and scholarships.
• Serve as a liaison between students, College personnel, other colleges, lenders, and guarantee agencies to meet the needs of all groups and resolve issues.
• Process financial aid awards, input data, assign account codes, make adjusting entries, and balance assigned funds and accounts.
• Prepare applicable financial aid reports related to assigned area of responsibility.
• Conduct account analysis and reconcile differences.
• Answer questions, advise, and coordinate with other departments and outlying locations regarding financial aid awards, activities, transactions, and related policies and procedures.
• Perform related duties as assigned.