Financial Aid Technician

Financial Aid Technician

Employer

Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400

Salary/Grade

College Scale

Benefits

Yes

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, September 22, 2022
Closes: Monday, October 17, 2022

Target Start Date

Tuesday, November 1, 2022

Expected Work Hours

8am-5pm M-F

Employment Type

Full-time

Minimum Qualifications

Associate degree from an accredited college with major course work in accounting or a closely related field and two years of increasingly responsible general clerical experience including one year of accounting clerical or related experience.

Communication, both oral and written, skills are necessary. Must have expert efficiency in Microsoft Office (Excel and Word). Applicants not meeting the minimum requirements will not be considered for this position.

Preferred Qualifications

Associate degree from an accredited college with major course work in accounting or a closely related field and two years of increasingly responsible general clerical experience including one year of accounting clerical or related experience.

Communication, both oral and written, skills are necessary. Must have expert efficiency in Microsoft Office (Excel and Word). Applicants not meeting the minimum requirements will not be considered for this position.

Position Description

Participate in front counter and call center activities providing information to students in person and by phone.

Perform duties in a manner that represents exemplary customer service both to the general public as well as College staff and personnel.

Assist with student financial aid processes and provide information and suppport to students regarding financial aid eligibility, forms, deadlines, and requirements.

Process financial aid awards, input data, assign account codes, make adjusting entries, and balance assigned funds and accounts.

Inform and explain College policies and procedures to students and/or general public.

Participate in researching of complex problems and discrepancies in records.

Respond to difficult requests for information and act as liaison to other College departments and divisions.

Perform other related duties as assigned.

Job Post Contact

FTCC-Human Resources
910-678-7342