Financial Aid Technician I (Part-time)

Financial Aid Technician I (Part-time)

Employer

South Piedmont Community College
680 US 74
Polkton, NC 28135
Phone: 704-272-5300

Job Location

OCH/LLP Campuses in Monroe and Polkton, NC

Salary/Grade

Commensurate with education and experience

Benefits

None

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Monday, March 7, 2022
Closes: Saturday, May 14, 2022

Target Start Date

Sunday, May 15, 2022

Expected Work Hours

up to 27 hours per week

Reports to

Financial Aid Programs Coordinator

Employment Type

Part-Time

Minimum Qualifications

• Associate’s Degree
• One year experience in a secondary or post-secondary student services area
• Effective written and oral communication skills
• Proficiency in Microsoft Office and data management systems
• Experience in office organizational techniques and practices

Preferred Qualifications

• Bachelor’s Degree
• College financial aid experience
• Experience with data management systems (Datatel, Banner, PeopleSoft, etc)
• Evidence of a career that includes flexibility and a willingness to change; open-mindedness, fairness and the ability to see multiple perspectives; a willingness to take risks; and a willingness to accept responsibility for professional and personal growth

Position Description

Job Description

The Financial Aid Technician I is a part-time position located on both the OCH/LLP Campuses in Monroe and Polkton, NC. Under the direction of the Financial Aid Programs Coordinator, the Financial Aid Technician I provides high quality service to students and employees to achieve a high standard of excellence and innovation in support services.

Job Duties

· Assist financial aid applicants in understanding the application process for Pell Grants, College Work-Study, the state need-based scholarship program, general scholarships, and other sources of financial assistance available to students at the college

· Assist with the Free Application for Federal Student Aid (FAFSA) for students

· Assist in the collection of verification data and change-in-program forms as directed by the Director of Financial Aid

· Attend workshops and seminars on Financial Aid as requested

· Maintain confidentiality of student records and other pertinent information

· Assist Veteran students in understanding their benefits, the collection of Veteran documentation, and assisting with certifying classes each semester for the Veteran student population

· Assist in documentation of student retention and progression. Assist in the implementation of interventions to foster cooperation among faculty, staff and participants

· Assist with the College Work Study program by collecting time sheets monthly, posting positions, and verifying student eligibility

· Assist students with applying for scholarships and other financial aid options

· Provide excellent customer service to students and co-workers

· Meet with the financial aid staff on a regularly scheduled basis to insure uniformity in policy and procedures

· Work variable schedule if needed, including evenings and/or weekends

· Participate in SPCC teams as requested

· Assist in planning, development, implementation and evaluation of planning goals and objectives for the Financial Aid Department in conjunction with the SPCC Strategic Plan

· Assist with the admissions process as needed

· Ability to deal effectively, cooperatively, and tactfully with faculty, staff, administrators, and students

· Enthusiastic, creative, a team player and work with a diverse student population

· Personal and professional integrity which communicates a sense of mission, leadership and ability to self-start

· A positive and proactive approach in identifying problems, creating innovative solutions and managing projects

· Advocacy for diversity and for students requiring educational assistance to succeed

· Perform various other duties as assigned

How to Apply

Apply online at https://jobs.spcc.edu/postings/2522. Position is open until filled. 

Job Post Contact

South Piedmont Community College

Human Resources

PO Box 126

Polkton, NC 28135

Email: employment@spcc.edu