Financial Aid Technician I (Part-Time)

Financial Aid Technician I (Part-Time)


South Piedmont Community College
680 US 74
Polkton, NC 28135
Phone: 704-272-5300

Job Location

Both the OCH/LLP Campuses in Monroe and Polkton, NC. 


Commensurate with education and experience



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Sunday, May 1, 2022
Closes: Thursday, June 30, 2022

Target Start Date

Friday, July 1, 2022

Expected Work Hours

up to 27 hours per week

Reports to

Director of Financial Aid and Veterans Services

Employment Type


Minimum Qualifications

• Associate’s Degree
• Effective written and oral communication skills
• Proficiency in Microsoft Office and data management systems
• Experience in office organizational techniques and practices

Preferred Qualifications

• Bachelor’s Degree
• College financial aid experience
• Experience with data management systems (Datatel, Banner, PeopleSoft, etc)
• Evidence of a career that includes flexibility and a willingness to change; open-mindedness, fairness and the ability to see multiple perspectives; a willingness to take risks; and a willingness to accept responsibility for professional and personal growth

Position Description

Job Description

The Financial Aid Technician I is a part-time position located on both the OCH/LLP Campuses in Monroe and Polkton, NC. Under the direction of the Director of Financial Aid and Veterans Services, the Financial Aid Technician I provides high quality service to students and employees to achieve a high standard of excellence and innovation in support services.

Job Duties

· Assist financial aid applicants in understanding the application process for Pell Grants, College Work-Study, the state need-based scholarship program, general scholarships, and other sources of financial assistance available to students at the college

· Assist with the Free Application for Federal Student Aid (FAFSA) for students

· Assist in the collection of verification data and change-in-program forms as directed by the Director of Financial Aid

· Attend workshops and seminars on Financial Aid as requested

· Maintain confidentiality of student records and other pertinent information

· Assist Veteran students in understanding their benefits, the collection of Veteran documentation, and assisting with certifying classes each semester for the Veteran student population

· Assist in documentation of student retention and progression. Assist in the implementation of interventions to foster cooperation among faculty, staff and participants

· Assist with the College Work Study program by collecting time sheets monthly, posting positions, and verifying student eligibility

· Assist students with applying for scholarships and other financial aid options

· Provide excellent customer service to students and co-workers

· Meet with the financial aid staff on a regularly scheduled basis to insure uniformity in policy and procedures

· Work variable schedule if needed, including evenings and/or weekends

· Participate in SPCC teams as requested

· Assist in planning, development, implementation and evaluation of planning goals and objectives for the Financial Aid Department in conjunction with the SPCC Strategic Plan

· Assist with the admissions process as needed

· Ability to deal effectively, cooperatively, and tactfully with faculty, staff, administrators, and students

· Enthusiastic, creative, a team player and work with a diverse student population

· Personal and professional integrity which communicates a sense of mission, leadership and ability to self-start

· A positive and proactive approach in identifying problems, creating innovative solutions and managing projects

· Advocacy for diversity and for students requiring educational assistance to succeed

· Perform various other duties as assigned

How to Apply

Apply online at Position is open until filled. 

Job Post Contact

South Piedmont Community College

Human Resources

PO Box 126

Polkton, NC 28135