Front Desk Attendant
Employer
Job Location
Brunswick Community College
50 College Road NE
Bolivia, NC 28422
Salary/Grade
Benefits
Job Category
- Technical/Paraprofessional
Application Period
Closes: Friday, December 30, 2022
Target Start Date
Expected Work Hours
Reports to
Employment Type
Minimum Qualifications
- High School Diploma or equivalent (Associates Degree preferred)
- Strong public relation skills
- Flexibility with work schedule, including being available to work nights and weekends
- Ability to assist in membership recruitment
- Working knowledge of Microsoft Office Suite
- Background in customer service
Preferred Qualifications
Experience working in fast pace Community College Environment.
Position Description
GENERAL FUNCTION:
THIS IS A PART-TIME POSITION:
The Front Desk Attendant is the center for customer service, fitness & wellness programs and services information. The Front Desk Attendant provides immediate, efficient, and friendly customer service in person or over the phone. This position is also responsible for general maintenance and cleaning of the reception, member lounge, and various other areas. The Front Desk Attendant is essential to the promotion and information sharing of all club programs and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide excellent customer service to F&A Center members and non-members
- Respond professionally and accurately to phone and in-person inquires
- Provide facility tours to prospective members and facility orientation to new members
- Process various monetary transactions for members, non-members and guests
- Process and update membership data in MINDBODY© system
- Assist members with check-in via the MINDBODY© system
- Perform housekeeping duties at front desk, lobby, and Child Watch areas
- Serve as Child Watch Attendant by providing safe and fun environment for children
- Perform additional duties as directed
- Communicate professionally, promptly, and honestly with colleagues and Center supervision through verbal and electronic communication media
- Promote and support College and Center goals, activities, and functions
- Enforce all policies of the College and Center
MINIMUM REQUIREMENTS:
- High School Diploma or equivalent (Associates Degree preferred)
- Strong public relation skills
- Flexibility with work schedule, including being available to work nights and weekends
- Ability to assist in membership recruitment
- Working knowledge of Microsoft Office Suite
- Background in customer service
How to Apply
A completed and signed Brunswick Community College application, a letter stating your qualifications related to the position requirements, skills and abilities, unofficial transcripts, and resume are preferred for most positions.
Applications can be found online at www.brunswickcc.edu
Applicants should send all documents and inquiries to any of the following if unable to apply online:
Human Resources, Brunswick Community College
PO Box 30
Supply, NC, 28462
humanresources@brunswickcc.edu
Fax (910) 754-8229
Telephone: (910) 755-7300
BCC is an Equal Opportunity Employer
Job Post Contact
humanresources@brunswickcc.edu
Fax: 910-754-8229