Summary 
To oversee front of house operations and supervise, coordinate assigned activities within the store with other departments and the general public and to provide highly responsible assistance to the Bookstore Manager.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Assist the Bookstore Manager with the day-to-day duties of the college store and service levels, policy administration, supervision, information systems, public relation activities and related matters.
• Ensures compliance with college policies and procedures related to store security, the staff and merchandise.
• Interfaces with students, faculty, staff, notifies Manager of complaints and escalated issues in a timely and satisfactory manner
• Works with the Manager on making sure that store markups, markdowns are up to date.
• Monitoring cash procedures, payables and receivables.
• Answers routine inquiries and handles escalated complaints
• Interfaces with campus security regarding store security, employees, customers or store assets as well as ensures the safety of college funds, assets, personnel, customers and property and adherence of policies
• Maintains cash register system, and bookstore website.
• Works with the manager researching publisher materials to determine availability, price, and shipment of book orders.
• Works with the manager to make sure that books and supply inventory are up to date.
• Performs other duties as assigned.

 Supervisory Responsibilities:  None      

Language Skills                                            

• Ability to read and comprehend simple instructions, short correspondence, and memos.  
• Ability to write simple correspondence.  
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 
Mathematical Skills                                               

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

 
Reasoning Ability                                         

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  
• Ability to deal with problems involving a few concrete variables in standardized situations.

 
Computer Skills    
To perform this job successfully, an individual should have knowledge of Microsoft Office including Excel and Word. 
                                        
Certificates, Licenses, Registrations

• None

 
 
Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this Job, the employee must be able to communicate effectively. The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively.
 
Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
The noise level in the work environment can be moderate