FT Department Assistant - Industry and Small Business Center

FT Department Assistant - Industry and Small Business Center


Haywood Community College
185 Freedlander Drive
Clyde, NC 28721
Phone: 828-627-2821

Job Location

Haywood Community College, 185 Freedlander Dr, Clyde, NC  28721


$27,040.00 - $33,272.00 Annually


Full comprehensive benefit package. HCC participates in the NC State Health and TSERS pension plans.

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Friday, May 6, 2022
Closes: Tuesday, July 5, 2022

Target Start Date

Friday, July 1, 2022

Expected Work Hours

8:00 am - 4:00 pm; Monday - Friday

Reports to

Director of Small Business Center

Employment Type

Full-time Staff; Non-exempt

Minimum Qualifications

Associate’s Degree in Business, Office Systems Administration, or a related field.  Ability to work with diverse groups of people in a multifaceted workplace.  Strong interpersonal and organization skills.  Competent in Microsoft Office with solid computer skills.

Preferred Qualifications

Previous experience within the NC Community College System or higher education setting.

Position Description

Primary Purpose


Responsible for initiating, coordinating, and performing the clerical and coordinating functions required for the effective implementation of the administrative procedures of an instructional unit.  This position serves the programs located within the Industry Department, Workforce Development Center, and the Small Business Center.


Essential Duties

  • Serve as point of contact for department by answering and routing calls, greeting visitors, handling inquiries from the public, ordering and inventorying office supplies, operating office equipment (copier, fax, scanner, etc.) and coordinating incoming and outgoing mail.  
  • Prepare correspondence, agendas, publications, and management reports.  
  • Arrange appointments, meetings, events, and travel schedules for employees of the department.
  • Prepare and process purchase requisitions, work orders, travel requests, time sheets, and leave reports.
  • Coordinate correspondence and communication to/from faculty and staff and maintain up-to-date office files.
  • Assist Dean with coordination of department schedule of classes for registration and publication.  Maintain currency on technology and software updates related to the responsibilities of this position. 
  • Assist in coordination of part-time contracts based on information provided by the Dean/Program Manager. 
  • Provide support for assigned committees and various national and state organizations and participate in college-wide activities as required.    
  • Adhere to all institutional policies and procedures.
  • Maintain confidentiality of student, client, and employee information
  • Perform other duties as assigned.  


Duties Specific to Small Business Center

  • Seminars and Workshops
    • Maintain seminar registration and evaluation data entry in SBCN Reporting System.
    • Summarize seminar evaluations for new presenters.
    • Act as a contact for seminar presenters and assist with contracts, scheduling, and seminar preparation (handouts, visual aids, etc.)
    • Attend SBC seminar in absence of director.
    • Create Interest Lists for seminars.
  • Year End Reporting
    • Send out annual client surveys and maintain client survey data on SBCN Client Management software.
  • Assist in the creation of annual reports on SBC Reporting System using Client Management SBCN software and assist in annual report completion and submission.
  • Other
    • Become knowledgeable and troubleshoot problems with SBCN Client Management software to aid Director with proper entry and report generation.

Additional Responsibilities

  • Ensure a Student-Centered Environment for front office while supporting departmental faculty and staff.
  • Work collaboratively to solve interdepartmental issues.

How to Apply

The following is necessary for consideration:

  • Official Haywood Community College employment application online found at our jobs page: https://www.governmentjobs.com/careers/haywoodedu. Please call Beverly Balliot with any questions or if you are unable to complete the online application for any reason.
  • The application must be complete for consideration - do not reference resume. A resume is suggested but does not take the place of any questions or details that you need to provide in order to be qualified for the position.  Unofficial transcripts must be included for the application process. Most unofficial transcripts can be downloaded from college/university websites. Official transcripts of all secondary education must be submitted to Human Resources within 10 days of any offer of employment. 
  • References may not be a current HCC employee. Candidates must provide three professional references with email addresses.  At least one reference must be a current or previous supervisor.  
  • College screening committee is responsible for application review, interviews, and recommends the candidate to HR. Upon completion of the hire process in HR, President approval is required in the hire of a candidate. 
  • HCC is a tobacco free campus

Haywood Community College provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, disability, genetic information, political affiliation or status as a covered veteran in accordance with all applicable federal, state and local laws. Upon request, the College will make reasonable accommodations for qualified individuals with disabilities so that they may be able to perform the essential functions of their job unless doing so would result in an undue burden for the College.

Haywood Community College (HCC) is part of the North Carolina Community College System and is accredited by the Southern Association of Colleges & Schools Commission on Colleges (SACSCOC). Founded in 1965, it is an open-door institution with the mission to foster an environment that meets the educational needs of the communities it serves, promotes student success in higher education and in the workplace, and facilitates economic development. This includes programs for Haywood County high school students through Career and College Promise and Haywood Early College. The college campus, a designated arboretum, boasts one of the most beautiful college campuses in the state with an iconic mill pond, a productive greenhouse, dahlia gardens, an orchard garden and a rhododendron garden.       

Job Post Contact


185 Freedlander Dr

Clyde, NC 28721