Summary
To provide positive, enriching, and inspiring academic support and encouragement to students beyond the classroom experience through individual and/or group tutoring and test review workshop sessions.  This is an umbrella position here in the JCC Library over several areas of science and applied mathematics content. 

Essential Duties and Responsibilities 
List of duties below.  Other duties may be assigned.
 
Though each discipline has specific tutoring needs, some basic principles apply to all:

• Meet with students individually or in group sessions either through scheduled or unscheduled appointments
• Assess a student’s strengths and weaknesses 
• Recognize successes in the Jaguar Tutoring program, in students, and personally by continually striving to improve through formal and informal feedback
• Require students to participate actively in sessions within the guidelines, policies, and procedures endorsed by Johnston Community College
• Explain, model, and offer academic assistance related to the subject or assignment
• Offer suggestions for more effective study skills and strategies for assignment completion
• Lead the planning, implementation, and presentation of test review workshops offered through Jaguar Tutoring in Science and Math content areas
• Curate and share test review materials using MS Teams to collaborate with PT tutors
• Liaison/support the science and mathematics faculty through collaboration for courses both online and in person to provide tutoring in areas of student need
• Communicate regularly with faculty and staff in science and mathematics content areas and have consistent understanding of course materials and progress in the academic schedule
• Encourage collaboration and classroom support through engagement with PT professional science and math tutors and their respective faculty
• Use resources available through Jaguar Tutoring, the Jaguar Writing Portal, and the JCC Library 
• Complete all required forms and documentation accurately by deadlines 
• Maintain accurate reporting of worked hours and schedule in TracCloud and TimeClock software 
• Follow up with tutees as required by specific tasks and situations in a timely manner
• Communicate with the Director of Academic Enrichment regarding issues, concerns, and suggestions
• Has a growth mindset regarding subject areas and content
• Attend training sessions and meetings
• Arrive for appointments and scheduled hours on time and as scheduled.   If unable to work, the tutor should notify the Director of Academic Enrichment ahead of time or as soon as possible after the related absence
• Maintain confidentiality of all involved in the tutoring experience following FERPA guidelines
• Perform and maintain focused tutoring responsibilities in an active, highly productive workplace environment that meets the needs of diverse students, faculty, and staff  
• Assist in FTE reporting
• Complete professional development planning and execution in compliance with JCC procedures
• Other duties as necessary

 
Supervisory Responsibilities                                                       
This job has no supervisory responsibilities.

Computer Skills                                                  

• Mastery of academic computer literacy
• Academic proficiency in the use of Microsoft Office Suite (such as formatting papers, lab reports, and excel spreadsheets)
• Academic proficiency in OneDrive (able to assist others in their understanding of using this tool)
• Technology-based problem solving
• Growth mindset regarding technology
• Experience with learning management systems (BlackBoard, ALEKS, WebAssign, McGraw-Hill, Campus Labs); comfort with learning new teaching and learning management systems

 
Communication Skills                                                     

• Ability to read and interpret any pertinent course materials such as syllabi, course/homework instructions or any educational information that will assist in the student’s learning experience
• Ability to write daily reports and email correspondence
• Ability to speak effectively with students or employees of the organization
• Customer service mindset when interacting with students, faculty, and staff

 
Reasoning Ability                                                              

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and be able to explain/interpret to students
• Ability to deal with problems involving several concrete variables in standardized situations

 
Certificates, Licenses, Registrations
None
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this Job, the employee must be able to communicate effectively. The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively.
 
Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
The noise level in the work environment is usually quiet.