Summary:

Performs college registration activities, assists with student advising, registration, records management, processing transcripts and data enrollment within FERPA guidelines.

Essential Duties and Responsibilities include the following:

• Processes all Continuing Education and Curriculum registrations and record requests at the Student Success Center.
• Works with Student Success Center advising and career counseling personnel to offer guidance and assistance with continuing education and curriculum course and program offerings.
• Assists with a variety of duties within the Success Center for all Continuing Education and Curriculum registration and record functions.
• Advises Continuing Education students with pre-admission, admission, and program requirements.
• Assists in transitioning Continuing Education students to Curriculum programs.
• Performs all duties within the Continuing Education and Curriculum student records process that includes:  registering students for classes, printing and distributing rosters and printing schedules on demand.
• Maintains communication within various platforms such as Signal Vine and Regroup.
• Performs scanning and archiving of documents with Data Base Management System.
• Fulfills all requests for Continuing Education, Curriculum, and Basic Skills transcripts using an electronic platform.
• Processes a variety of forms for students, other higher education institutions, and outside agencies such as enrollment status, consortium forms, and insurance verification.
• Trouble shoots issues with Self-Service for students, faculty, and staff including any questions or concerns that arise.
• Provides guidance and instruction to faculty, staff, and students concerning course substitutions, crosswalks, and graduation readiness.
• Completes all Career and College Promise processes including: registrations, schedule adjustments, prints schedules, prints transcripts at the end of each term
• Collaborates with all personnel within the Career and College Promise program, Early College Academy, Career and Technical, Leadership Academy and all high school students.
• Collaborates with personnel within the Admissions and Student Engagement and Financial Aid departments for report processing and error correction.
• Processes all student, instructor drops, and reinstatement forms during the semester.
• Enforces all FERPA guidelines.
• Manages foundation scholarship funds issued to eligible Continuing Education students.
• Manages Ed2go Continuing Education registration process.
• Collaborates with Business Office regarding Continuing Education and Curriculum student financial accounts.
• Collaborates with Financial Aid Office regarding Continuing Education and Curriculum student account information.
• Assists in non-credit course packet close out procedures according to State Board Code.
• Assists with balancing payroll of continuing education faculty.
• Assists with preparing and reviewing the continuing education ICR.
• Manages CE duplicate account process.
• Assists in Self-Service demographic clean up.
• Serves as back up for other Records and Registration Specialists.
• Performs all duties as assigned.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Additional Information

Language Skills:

• Ability to communicate effectively with students, faculty, staff, the general public and other institutions.
• Ability to write simple correspondence.
• Ability to effectively present information to a group or one-on-one pertaining to areas on campus as well as to the general public.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Colleague, Signal Vine, Re-Group, On-Base, Credential Solutions, Microsoft Suite.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this Job, the employee must be able to communicate effectively.   The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively.

Work Environment

The work environment is characteristics described are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

The noise level in the work environment is usually quiet.