FT Student Support Services Retention Specialist

FT Student Support Services Retention Specialist


Halifax Community College
100 College Drive
Weldon, NC 27890
Phone: 252-536-2551

Job Location

100 College Drive

Weldon, NC  27890


Commensurate with experience


State of NC

Job Category

  • Professional

Application Period

Opens: Monday, May 16, 2022
Closes: Monday, August 1, 2022

Target Start Date

Wednesday, June 1, 2022

Expected Work Hours

8:00 a.m.-5:00 p.m. Some evenings and weekends

Reports to

Director of TRiO

Employment Type


Minimum Qualifications

Required: Minimal Requirements: Bachelors Degree in English, Math, Reading, Science, or other related field.  Experience and Training: Three years experience in teaching or tutoring of students at the secondary or postsecondary level; Three years experience working with disadvantaged youth, preferable low-income first generation youth at the postsecondary level.  Proficiency in the use of information technology, word processing, spreadsheets, and databases.  Must be flexible and able to work weekends and evenings as needed.


Preferred Qualifications

Preferred: Masters Degree in English, Math, Reading, Science, or other related field.

Position Description

Grant Funded thru 2025

Assist Director with overall implementation of the SSS Work Plan; Monitor academic progress of participants; Assist Director develop, manage and maintain SSS tutorial service; develop and maintain student files both hard copy and electronic database; Assist Director in developing the annual performance report.

Assist the Director with overall implementation of the SSS Work Plan.

Maintains a caseload of 50 SSS participants.

Assists in coordinating services for SSS participants including, but not limited to: tutoring, course advisement, academic coaching, disability and career services, peer mentoring, personal counseling services, cultural enrichment activities, assistance in financial aid application and enrollment in four-year degree programs.

Develops and refines methods for continuous monitoring of participant progress as well as timely follow-up (i.e. contact with participants & faculty to gain progress reports).

Oversees and assists with the maintenance and monitoring of recordkeeping to ensure an efficient system that facilitates program planning and evaluation and tracking of services to students.

Ensures that Competitive Preference Priorities are reviewed annually.Reports monthly data relative to research and planning necessary to facilitate program evaluation and reporting.

Provides outreach to participants who exhibit challenges that could cause withdrawals.Fosters relationship with faculty and staff in an effort to retain students.

Maintain up-to-date knowledge of TRIO and institutional polices and procedures.

Ensure that eligible TRIO and participants in pre-collegiate programs are seamlessly connected to SSS in an effort to advance the major goals of the program.

Maintain a monthly calendar of events for the SSS program and ensure that the SSS website and other forms of social media are current (Facebook, Twitter, etc.) or appoint designee.

Must be able to work evenings and weekends as necessary.Perform other duties as outlined by the Director of TRIO programs within the parameters of the U.S. Department of Education guidelines.

Professional Development

Must maintain current knowledge of trends and new developments in federal TRIO programs.

Must complete TRIO training workshops annually.Must receive required hours of professional development as indicated in HCC Personnel Manual.


Serve on various College committees as assigned.

Working Conditions

Must be able to work in a college environment.

Must demonstrate interpersonal skills applicable to working with diverse groups of employees, students, and patrons.

Must provide excellent customer service to internal and external customers.

How to Apply

MUST READ Special Instructions and Additional Information to Applicants:All applications for this position must be submitted directly via our online application system at https://www.schooljobs.com/careers/halifaxcc. Applications submitted through third party sites will not be accepted. Application packets for employment must be submitted by 5:00 p.m. on the closing date. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be accepted. Resumes are not accepted in lieu of state applications. "See Attached Resume", etc. will result in an incomplete application. Resumes, cover letters, and all transcripts listed on application must be uploaded with your application.To receive credit, all relevant experience must be included in the work history section of the application. Any information omitted from the application but included in the resume will not be considered for qualifying credit. Persons eligible for Veteran's Preference must submit a copy of Form DD-214.              

Job Post Contact

Applications will only be accepted through: