GEAR UP Success Coach

GEAR UP Success Coach

Employer

Pitt Community College
1986 Pitt Tech Road
Winterville, NC 28590
Phone: 252-493-7200

Job Location

Main PCC Campus

Salary/Grade

$44,000 Annually

Benefits

State of NC

Job Category

  • Professional

Application Period

Opens: Friday, June 26, 2020
Closes: Friday, July 3, 2020

Target Start Date

Wednesday, July 1, 2020

Expected Work Hours

8am-5pm

Reports to

Director of Admissions and Advising

Employment Type

Full-Time

Minimum Qualifications

Bachelor’s Degree and experience working with high school and/or college age students. Knowledge of college services including financial aid and degree completion activities is a must. Candidate must demonstrate ability to exercise independent judgment and also show strong organizational, communication and leadership skills. Successful candidate must be willing to use cell phone for work-related activities and be willing to travel.

Preferred Qualifications

Desired Qualifications include but aren’t limited to:

1. Ability to juggle multiple tasks at once while remaining composed

2. Ability to retain and quickly utilize large amounts of detailed information

3. Skilled at delivering presentations to both small and large groups

4. Technology savvy

5. Self-starter who advocates for him/herself

6. Creative and analytical thinker with strong problem-solving skills

7. Excellent interpersonal skills with the ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds

8. Ability to work in a fast-paced environment

9. Must protect the confidentiality of student personal information and comply with Family Educational Rights and Privacy Act (FERPA)

10. Must comply with all university procedures and policiesSUPPLEMENTAL INFORMATION:Information Technology Requirements: Must be able to operate a computer equipped with such software as Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Able to use Outlook email and conduct research on the Internet. Operate a variety of specialized equipment such as laser and color printer, computer projection device, fax machine, photocopier, telephone, etc.

Physical Requirements: Must be physically able to operate a variety of automated machines including telephone, computer, copier, calculator, etc. Must be physically able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Position involves mostly sedentary work, but may require walking or standing for brief periods of time.

Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Interpersonal Communication: Requires the ability to speak to and/or signal to people in order to convey or exchange information.

Language Ability: Requires the ability to read a variety of documents, reports, books, manuals, etc. Requires the ability to prepare documents and reports with the proper format, punctuation, spelling and grammar, etc. Requires the ability to speak with poise, voice control and confidence.

Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; and to interpret an extensive variety of technical instructions in mathematical or diagrammatic form. Is able to deal with several abstract and concrete variables. Requires the ability to apply principles of rational systems in order to solve practical problems and deal with a variety of concrete variables.

Verbal Aptitude: Requires the ability to record and deliver information and to follow verbal and written instructions.

Numerical Aptitude: Requires the ability to utilize mathematical formulas; add, subtract, multiply, and divide numbers; utilize decimals; figure percentages; apply algebraic principles; and utilize descriptive and inferential statistics.

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.

Motor Coordination: Requires the ability to coordinate hands and eyes in using automated equipment.

Manual Dexterity: Requires the ability to handle a variety of items, office equipment, computer, calculator, control knobs, switches, etc. Must have moderate levels of eye/hand/foot coordination.

Color Discrimination and Visual Acuity: Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.

Interpersonal Temperament: Requires the ability to relate to and deal with people in situations beyond receiving instructions. Must be adaptable to performing under stress when confronted with an emergency.

Physical Communication: Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)GEAR UP North Carolina (Gaining Early Awareness and Readiness for Undergraduate Programs in North Carolina) is a college access initiative funded by the U.S. Department of Education and designed to increase the number of first generation, low-income students who are prepared to enter and succeed in postsecondary education. 

Position Description

GEAR UP North Carolina (Gaining Early Awareness and Readiness for Undergraduate Programs in North Carolina) is a college access initiative funded by the U.S. Department of Education and designed to increase the number of first generation, low-income students who are prepared to enter and succeed in postsecondary education. The GEAR UP Success Coach will work with Pitt Community College and GEAR UP NC to support first year college students from target high schools. This will be done through high quality, high touch coaching, providing accountability, and facilitating successful personal development. Coaches are expected to complete various coach training programs, engage in observation and debrief processes, and complete certifications while developing and fine tuning the art and science of coaching. The GEAR UP Success Coach is also expected to encourage interest in postsecondary education and build support for student success. Coach will report to the Director of Admissions & Advising. The GEAR UP Success Coach and supervisor will have the GEAR UP Access and Success Manager as their point of contact with GEAR UP NC.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this position.

At the direction of the GEAR UP Access and Success Manager, represent GEAR UP at middle and high schools and other functions to encourage interest and enrollment of students at the partner institution and build support for student success.

Help schedule, plan and conduct campus tours for GEAR UP students and parents as needed.
 

Attend and participate in GEAR UP NC and Inside Track trainings as requested.

Build trusting relationships with a diverse student population by delivering personalized, constructive, engaging, motivating, and informative coaching sessions.

Coach students on developing a plan to achieve their academic and career goals by assessing on values/goals, needs and obstacles.

Manage confidential information, and provide accurate student information in contact management system(s).

Contact and schedule coaching sessions with students, as needed.

Utilize online programs, such as uCoach, to assist in accountability documentation and to provide student services.

Project, assess, and report on student likelihood to retain.

Contribute as both an individual coach and a team member in order to further GEAR UP and the mission and goals of Pitt Community College.

Other duties as assigned.