High School diploma or equivalent. One to two years of experience in general maintenance and repair. Must possess and maintain a valid N.C. driver's license.  

Must have an acceptable criminal background check. Must have an acceptable driver’s record check. Must attend required annual safety training. Must be willing to use proper safety equipment and follow proper safety procedures.

 Minimum Training and Experience:

Physical Requirements:  Must be physically able to operate a motor vehicle as well as a variety of types of HVAC, electrical, plumbing, painting, and construction equipment.  Must be physically able to exert up to twenty-five pounds of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects. Physical demands are in excess of sedentary work; work involves standing, walking, reaching, handling, stooping, kneeling, crouching, crawling, climbing, and balancing frequently and/or constantly.  Must be able to lift and/or carry weights of up to fifty pounds.

Data Conception:  Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Interpersonal Communication:  Requires the ability of speaking and/or signaling people to convey or exchange information. Includes the receiving of information and instructions from supervisor.

Language Ability:  Requires the ability to read a variety of documents, reports, and other materials such as data sheets, parts catalogues, and work orders.  Requires the ability to prepare documents and reports including daily work sheets, etc., using the proper format, punctuation, spelling and grammar.  Requires the ability to communicate with co-workers, supervisor, faculty, staff members, students, etc. with poise, voice control, and confidence.

Intelligence:   Has the ability to apply principles of rational systems such as HVAC, electrical, and mechanical, etc., in order to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.

Verbal Aptitude: Requires the ability to record and deliver information and to follow verbal and written instructions.

Numerical Aptitude:  Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages and decimals; and determine time and weight.

Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.

Motor Coordination:  Requires the ability to coordinate hands and eyes in utilizing equipment. Must be able to operate a motor vehicle.

Manual Dexterity:  Requires the ability to handle a variety of items, equipment, control knobs, switches, etc.  Must have moderate levels of eye/hand/foot coordination.

Color Discrimination and Visual Acuity:  Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, night vision, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.

Interpersonal Temperament:  Requires the ability to deal with people beyond receiving instructions.  Must be adaptable to performing under minimal stress when confronted with an emergency.

Physical Communication:  Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)

PERFORMANCE INDICATORS

Knowledge of Job:  Has thorough knowledge of the methods, policies, and procedures of the Administrative Services Department as they pertain to the performance of duties of the Maintenance Technician II. Has knowledge of basic arithmetic.  Has knowledge of how to follow detailed instructions.  Is able to use judgment in repairs and breakdown procedures. Has knowledge and skilled in performing painting and other general maintenance duties.  Is physically able to work outdoors in varying weather conditions.  Is able to complete work orders in a timely manner. Has knowledge of safety procedures to be followed in conducting maintenance/repair work.  Has knowledge and skilled in the use of tools and testing equipment.  Is able to interpret and work from drawings, sketches and specifications. Has knowledge of all safety precautions to use when working with electrical systems. Is able to use independent judgment in making decisions relative to unstable or risky situations.  Is able to assist others in a variety of general maintenance duties.  Is able to follow directions and work well with others.

Quality of Work:  Maintains high standards of accuracy in exercising duties and responsibilities.   Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all College departments and divisions, co-workers and the general public.

Quantity of Work:  Maintains effective and efficient output of all duties and responsibilities as described under "Specific Duties and Responsibilities."

Dependability:  Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, College policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.

Attendance:  Attends work regularly and adheres to College policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.

Initiative and Enthusiasm:  Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.

Judgment:  Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.

Cooperation:  Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with College policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the College.  

Relationships with Others:  Shares knowledge with managers, supervisors and staff for mutual and College benefit. Contributes to maintaining high morale among all College employees.   Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the College and to project a good image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the College. Emphasizes the importance of maintaining a positive image within the College. Interacts effectively with higher management, professionals and the general public. 

Coordination of Work:  Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology.  Avoids duplication of effort.  Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events.

Safety and Housekeeping:  Adheres to all safety and housekeeping standards established by the College and various regulatory agencies.  Sees that the standards are not violated. Maintains a clean and orderly workplace.