Closes: Friday, June 21, 2019
Target Start Date
Expected Work Hours
See job description.
See job description.
Responsible for managing full-time Data Services Technicians, part-time Help Desk personnel, and part-time lab monitors; overseeing the departmental responsibilities of managing desktops, laptops, printers, and classroom media needs; managing the Service Desk tracking software; and providing management with key performance indicator reports. Must be able to evaluate and make changes to improve efficiencies and be able to plan and manage an annual budget for area. Responsible for hiring, training and supervising all part-time Help Desk employees and lab monitors; managing the activities of Data Service Technicians, maintaining computer and printer inventory management; overseeing and further developing the service desk application; and reporting services provided on a monthly basis. Associates degree or higher in a computer related field and supervisory experience, required. Must pass background check to obtain contractor ID for Camp Lejeune and New River Air Station within thirty (30) days, and certify as a Lenovo warranty technician within six (6) months of employment. Bachelor’s degree, 2 years management experience, A+ certification, Security+ certification, and ITIL certification, preferred. Hours: Monday through Friday, 7:30 a.m. – 4:30 p.m. with occasional evenings and/or weekends.
Salary: Based on education and experience.
Start Date: July 15, 2019.
Closing Date: June 21, 2019, or open until filled.
How to Apply
**If you have difficulty completing the application and require technical assistance, please contact the College’s Help Desk at (910) 938-6123. The Help Desk is open Monday – Friday, 7:00 am – 5:00 pm.**
There are two ways to submit a Coastal Carolina Community College application.
- Complete the online application package and submit by email.
PLEASE NOTE THAT YOU SHOULD RECEIVE AN AUTO-REPLY TO ACKNOWLEDGE RECEIPT OF YOUR APPLICATION. If you do not receive an acknowledgement, please contact our office at 910-938-6777 or by email at firstname.lastname@example.org to confirm your application materials have been received and processed.
- Complete the application package and deliver, mail, or fax to:
Coastal Carolina Community College
444 Western Boulevard
Jacksonville, NC 28546
Resumes are NOT accepted in lieu of an application. Transcripts or other official documentation supporting satisfaction of minimum educational requirement(s) are required. Unofficial transcripts will be accepted for application purposes and may be submitted under separate cover if application is submitted electronically. The successful candidate must provide official transcripts at his or her own expense within thirty (30) calendar days of being notified of selection.
Note: You may send transcripts under separate cover if you email your application. If you have questions, please call (910) 938-6214.
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