Position Description

Position Summary: 

The HR Benefits Administrator provides professional support in various functions of human resources at CFCC. This role is responsible for the following HR functional areas: Employee Benefits, Leave Administration, Benefits Compliance reporting, and Employee Retirement Programs. 

Duties & Responsibilities (Essential Functions)

Primary Responsibilities: 

• Responsible for all employee benefits administration including Leave of Absence, Retirement, Medical, and optional benefits. 
• Evaluate, implement, and/or monitor benefits program for success, sustainability, and employee satisfaction. 
• Administers benefits programs
• Processes changes to employee benefits, reconciles billing for employee benefits, communicates with vendors and employees regarding benefits.
• Organize annual open-enrollment through inter-departmental coordination for both Medical and Optional Benefits 
• Coordinates employee benefits and health fair
• Administers Leave of Absence Programs including FMLA, ADA, Short-Term and Long-Term disability.  Administers the Shared Leave Program.
• Tracks and identifies ACA eligibility; process ACA 1094 and 1095 forms
• Administers TSERS retirement program and supplemental retirement programs
  1. Processes retirement and disability paperwork. 
  2. Conducts retirement consult meetings with employees and exit interviews with separating employees
• Acts in an official capacity as a “Health Benefit Representative” (HBR for the NC State Health Plan)
• Maintain relationships with the benefit broker(s) of record and ensure online benefit enrollment systems are working effectively with the Payroll/HRIS system
• Responsible for employee benefits compliance reporting 
• Provides monthly reporting to payroll for benefits, leave of absence and related
• Maintains and files employee correspondence, benefit files, and other records

Other Responsibilities: 

• Assists with a variety of special HR projects as needed
• Assists HR Team with compliance reporting (including Staff Information Report and IPEDS) and other data management/analysis as needed
• Serves on and/or leads various committees as requested
• Collaborate with other NC Community Colleges to learn best practices. 
• Serves as a back up to the HR Director.
• Serves as back up to the Workers Compensation Administrator.
• Other duties as assigned.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES

• An understanding of the complexity and multiple dimensions employee benefits administration
• Demonstrated leadership in the creation and delivery of employee benefits programs
• Effective teaching & learning theories
• Excellent presentation skills
• Ability to work in a diverse environment and with diverse populations, both internally and externally
• Able to conduct research, analyze information and data and present findings in a concise format, including analyzing and interpret policies, practices and procedures;
• Requires attention to detail with strong written and verbal communications skills, including relationship management. 
• Knowledge of customer service principles
• Great innovative/creative mentality with the ability to identify areas of improvement and create solutions that improve processes and/or efficiency
• Creative problem solver and solution oriented
• Strong team player but also work effectively independently
• Knowledge of federal and state wage and salary laws and regulations; survey methodology;

Minimum Qualifications

• Bachelor’s Degree from a regionally accredited institution in Human Resources or related field. 
• Minimum of 3 years’ experience in human resources, with working knowledge of employee benefits, employee wellness, work culture, and employment laws, such as EEO, FLSA, ADA, FMLA, and other federal, state, and local regulations. 
• Minimum of 3 years’ experience in an HR or related role 
• Experience in developing and implementing HR and/or employee benefits strategies. 
• Proficient in HRIS and ATS systems

Preferred Qualifications

• Advanced Degree from a regionally accredited institution in Human Resources or related field. 
• 5 plus years’ experience in human resources 
• Knowledge of NC Labor and Employment laws is preferred, with working knowledge of employee benefits, employee wellness, work culture, and employment laws, such as EEO, FLSA, ADA, FMLA, and other federal, state, and local regulations. 
• NC Retirement System and State Health Plan knowledge and experience
• HR experience within a Higher Education work environment

Supplemental Information

Supplemental Information:  

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying. 
   
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If the highest level of education is a High School diploma or equivalent, proof of completion is required.
   
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.