Human Resources Generalist-Employee Relations (Search Re-Opened)

Human Resources Generalist-Employee Relations (Search Re-Opened)


Gaston College
201 Highway U.S. 321
Dallas, NC 28034
Phone: 704-922-6200

Job Location

Dallas, NC


$44,641 Annually / Grade 10 Exempt



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Wednesday, October 17, 2018
Closes: Friday, February 1, 2019

Target Start Date

Friday, March 1, 2019

Expected Work Hours

Typically 8 a.m. to 5 p.m.

Reports to

Manager-HR/EHS/Professional Development

Employment Type

Full-Time Regular Staff

Minimum Qualifications

  • Bachelor’s degree from a regionally accredited college required.
  • Minimum three (3) years of human resources experience, including at least one (1) year of employee relations experience, required.
  • Knowledge of state and federal employment laws and regulations required.
  • Excellent interpersonal, written, and verbal communication skills required.
  • Strong critical/analytical thinking and decision-making skills required.
  • Exceptional customer service skills required.
  • Possess exceptional planning, coordinating, and project management skills required.
  • Must have excellent time management skills.
  • Ability to handle confidential information with great sensitivity required.
  • Proficiency in Microsoft Office (Word, Excel, and PowerPoint) required.

Preferred Qualifications

  • Master’s degree preferred.
  • Professional in Human Resources (PHR) preferred.
  • Employee relations and workplace investigation experience preferred.

Position Description

Position open until filled - applications reviewed upon receipt.


Responsible for performing Human Resources and Professional Development-related duties and responsibilities including hiring and selection, onboarding, professional development, performance management, policy and procedure administration, employee relations, and Environmental, Health, and Safety.  Reports to the Manager of HR, EHS, and Professional Development.

Duties and Responsibilities

Employee Relations, Title IX, and Student Conduct

  1. Coordinate and implement employee relations programs that strengthen communications, support work-life balance, and foster the successful accomplishment of the College’s mission.
  2. Work with employees and supervisors to address concerns, resolve problems or matters arising from situations at work, and strengthen relationships.
  3. As needed, conduct workplace investigations, including Title IX, which may include personal interviews, gathering evidence, coordinating and formulating documentation, creating case summaries, and making recommendations or implementing strategies to appropriately address the matter.
  4. Remain current and assist in the administration of, and compliance with, state and federal laws and regulations related to employment and education including, but not limited to, ADA, Title IX, the Clery Act, and VAWA, and maintain any required training.
  5. As requested, serve on the Student Conduct Awareness Team (SCAT) and support any activities deemed appropriate to resolve any matters that may arise.

Policy and Procedure, Performance Management, Professional/Organizational Development

  1. Develop, administer, revise, and/or implement College policies and procedures, which may include working with individuals and review committees.
  2. Coordinate and assist with the administration of performance management strategies including recognition, coaching, and corrective or disciplinary actions.
  3. Coordinate the new hire initial probationary performance appraisal process including the distribution of information to supervisors and follow-up to ensure timely completion.
  4. Assist with annual performance appraisal processes including administration, providing guidance, developing improvement plans, and analysis.
  5. Assist with determining employee and organizational professional development needs and developing strategies to address those needs.
  6. Assist with the coordination and administration of the College’s Professional Development program, which includes creating and conducting courses and programs on topics such as supervisory development, policy and procedure education, performance management, conflict resolution, and employment/education law.
  7. Administer the Learning Management System.
  8. Assist in the development, evaluation, and improvement of HR-related goals, objectives, and systems.
  9. Recommend new approaches to continually improve the efficiency of the department and services provided.
  10. Actively participate in staff meetings and attend other meetings as needed or required. Represent the HR department on various College committees and actively participate on other committees and groups as requested.

Off-boarding and Unemployment

  1. As part of the off-boarding process, conduct exit interviews and make recommendations as appropriate.
  2. Administer unemployment claims including, but not limited to, records management, scheduling, and coordinating hearings.

Back-Up Responsibilities

  1. Serve as back-up for the hiring and selection and on-boarding (i.e., new hire orientation) processes including, but not limited to, administration of the applicant tracking system, writing and placing advertisements, application review, search committee education and coordination, interview scheduling, documentation, and communicating information to applicants.
  2. Assist in the administration of the College’s compensation and benefits programs including salary plan administration, benefit claims resolution, and change reporting and education.
  3. Assist in maintaining the human resources information system (HRIS) and compile and analyze various reports for government agencies and the NCCCS.
  4. Maintain a general working knowledge and ability to administer various College Environmental, Health, and Safety (EHS) and security-related duties and responsibilities such as audits, accident investigations, regulatory recordkeeping and reporting, safety and security-related training, and EHS policies and procedures.
  5. Serve as back-up for Leave of Absence (LOA) administration.


  1. Maintain a high standard of professional and ethical practice in representing the College. Maintain confidentiality of human resources information and employee records. Demonstrate a thorough knowledge of the field or discipline with continued adherence to professional accountability. Provide a high level of service to customers by establishing and maintaining effective working relationships and partnerships. Accept responsibility for managing situations and problems. Work cooperatively with team members and colleagues, contributing positively and constructively to the achievement of team and College objectives. Adhere to the College’s policies, procedures, and other established guidelines.
  2. Perform other duties as assigned, including special projects.

Physical Requirements

  • Generally works in a traditional climate-controlled office environment and requires the ability to sit for extended periods.
  • Some walking, standing, and bending required, and the ability to lift and maneuver items weighing up to 25 pounds required.
  • Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
  • In addition to regular office hours, position sometimes requires overtime and/or evening hours.

How to Apply

Apply online only at > Employment Opportunities

In order to be considered, the online application for employment must be completed in its entirety. An attached resume may not be substituted for a fully completed application.


AA/EEO Employer

Job Post Contact

June Stromberg