Knowledge of Job: Has thorough knowledge of performance of the duties of Human Resources.  General knowledge of state and federal employment laws and practices, including but not limited to FMLA, ADA, EEO, FLSA, North Carolina Workers Comp, and OSHA reporting and compliance. Experience in the administration of compensation programs. Experience in training, training development, and delivery.  
 
Physical Requirements:  Must be physically able to operate a variety of machinery and equipment including common office machines, such as computers, typewriters, copiers, facsimile machines, etc. Must be able to exert up to 10 pounds of force occasionally, and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
 
Data Conception:  Requires the ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar or divergent from obvious standards) of data, people or things.
 
Interpersonal Communication:  Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants, and receiving instructions, assignments or directions from superiors.
 
Language Ability:  Requires the ability to read a variety of reports, letters and memos, etc. Requires the ability to prepare correspondence, reports, forms, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence.
 
Intelligence:  Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables.
 
Verbal Aptitude:  Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including insurance, personnel and governmental terminology.
 
Numerical Aptitude:  Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; to utilize decimals and percentages; and to utilize descriptive statistics.
 
Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.
 
Motor Coordination:  Requires the ability coordinate hands and eyes rapidly and accurately in using office equipment.
 
Manual Dexterity:  Requires the ability to handle a variety of items such as office equipment. Must have minimal levels of eye/hand/foot coordination.
 
Color Discrimination and Visual Acuity:  Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.
 
Interpersonal Temperament:  Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing work under some level of stress and when confronted with persons acting under stress.
 
Physical Communication:  Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.)  Must be able to communicate via a telephone.

PERFORMANCE INDICATORS

Knowledge of Job: Has thorough knowledge of performance of the duties of Human Resources.  General knowledge of state and federal employment laws and practices, including but not limited to FMLA, ADA, EEO, FLSA, North Carolina Workers Comp, and OSHA reporting and compliance. Experience in the administration of compensation programs. Experience in training, training development, and delivery.  
 
Quality of Work:  Maintains high standards of accuracy in performing duties and responsibilities.
 
Quantity of Work:  Performs assignments efficiently and effectively in a manner to produce a quantity of work which consistently meets established standards and expectations.
 
Dependability:  Assumes responsibility for completion of assigned functions. Completes assigned work within established deadlines in accordance with directives, policies, standards, and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas.
 
Attendance:  Attends and remains at work and adheres to policies and procedures regarding absenteeism and tardiness. Provides sufficient notice to supervisor with respect to vacation time and leave requests.
 
Initiative and Enthusiasm:  Exhibits an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished, and initiates appropriate and acceptable action for the completion of work with a minimum of supervision and instruction.
 
Judgment:  Exercises analytical judgment in areas of responsibility. Seeks experienced advisement and researches issues, situations, and alternatives prior to exercising judgment.
 
Cooperation:   Accepts supervisory instruction and direction. Ask questions for clarification.
 
Relationships with Others: Shares appropriate knowledge with managers, supervisors and co-workers. Maintains positive working relationships with others.
 
Coordination of Work:  Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion for work elements, and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.
 
Safety and Housekeeping:  Adheres to all established safety and housekeeping standards.
 
Planning:  Utilizes information to improve activities and production.
 
Organizing:  Efficiently organizes work.
 
Staffing: Works with supervisor relative to the hiring process.
 
Creativity:  Employs imagination and creativity in the application of duties and responsibilities. Is not averse to change that supports achievement of goals and objectives.
  
Human Relations:  Promotes harmonious relations and mutual respect in the work environment.