Closes: Friday, November 17, 2017
Target Start Date
Expected Work Hours
Associate’s degree in information technology or a related field, and four (4) years of experience providing user support; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties.
Experience in installation, trouble shooting, repair, and Server Administration of Apple computer systems.
Other Knowledge, Skills and Abilities:
Knowledge and skills in one or more areas of network telecommunication, system administration, systems analysis, design and database management in terms of concepts, techniques and operating principles.
Depending upon the operational needs of the department, advanced to expert level of knowledge and skills in the following areas:
- Windows Workstation and Server Windows, Macintosh and other operating systems Hardware devices
- Local Area Network (LAN) and remote access troubleshooting
- Network and LAN fundamentals, including network interface connection and user installation, network topologies, LAN administration, servers and network architecture
- Voice communication equipment
- Microsoft Office Suite software, third party systems accessed software via desktop client or web-based client
- Internet technology
Intermediate-level of ability to operate, install, maintain, configuring and troubleshoot highly technical computers, local and wide area network equipment, servers. Moderate-level of project management skills, Ability to maintain effective working relationships with those contacted in the course of work. Ability to efficiently manage time and organize work. Ability to communicate clearly, verbal and written. Ability to maintain a customer focus in providing technology services.
Rowan-Cabarrus Community College is seeking a full-time Information Systems Analyst 3. This is an experienced-level position focusing on a variety of technical work and analysis required for the development of user and systems requirements. Performs moderately to highly complex tasks involving planning, designing, programming, installation and maintenance of college system. The Information Systems Analyst 3 is expected to assist the College in achieving its vision and mission. Customer focus, college service, and have a willingness to assist as needed are expectations for all employees.