Information Technology Helpdesk Technician

Information Technology Helpdesk Technician

Employer

Piedmont Community College
1715 College Drive
Roxboro, NC 27573
Phone: 336-599-1181

Job Location

Person and Caswell campuses

Salary/Grade

$31,200-$33,280

Benefits

full time benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, January 7, 2021
Closes: Friday, January 29, 2021

Target Start Date

Monday, February 1, 2021

Expected Work Hours

to be determined

Reports to

Director, Information Technology

Employment Type

Full time position

Minimum Qualifications

Requires High School Diploma or Adult High School Equivalency

Preferred Qualifications

Associate Degree in Information Technology or related field from a regionally accredited institution preferred; one year’s experience in help desk environment preferred

Position Description

Provides end user information technology support for all college users; first line helpdesk support for technical issues; deploys and supports computers, classroom multimedia equipment, ITV classroom; and resolves hardware and software issues as necessary on both Person and Caswell campuses.

How to Apply

Submit a signed and completed Piedmont Community College Application for Employment, along with an explanatory cover letter, current resume and unofficial/official transcript documenting educational requirement and date degree conferred to Rhonda.strickland@piedmontcc.edu on or before the closing date listed. If you have any questions about this recruitment, you can call the Office of Human Resources at 336-322-2129.

Job Post Contact

Rhonda B. Strickland