Information Technology (IT) Specialist

Information Technology (IT) Specialist


Tri-County Community College
21 Campus Circle
Murphy, NC 28906
Phone: 828-837-6810

Job Location

Tri-County Community College - Main Campus 

21 Campus Circle 

Murphy, NC 28906


$31,200 - $35,000 Annually



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Monday, May 20, 2024
Closes: Monday, June 3, 2024

Target Start Date

Monday, July 1, 2024

Expected Work Hours

8:00 am - 5:00 pm

Reports to

Director of Computing & Information Management

Employment Type

Full-Time Position

Minimum Qualifications

Associate's Degree required

Preferred Qualifications

Bachelor's Degree preferred 

Degree in Computer Information Systems (CIS) or other related field, preferred 

Position Description

Basic Purpose of Position:  The basic purpose of this position is to serve as IT support for the college by installing computers or other technology items across TCCC campuses.  This position will also provide help-desk support by troubleshooting technological issues encountered by the faculty, staff and students of TCCC.  This position will work under the direct supervision of the Director of Computing and Information Management and will work in conjunction with other members of the IT department to meet the technology needs of the faculty, staff and students of TCCC.

Job Description/Duties: 

  • Responsible for computer installation and installation of other technology items across the TCCC campus(es).
  • Manage Campus Software Licensing and Service Contracts for the College.
  • Assist with patch management initiatives for TCCC Infrastructure.
  • Assist with coordination of technology lifecycles and strategies of implementation.
  • Serve as an IT help-desk technician, providing first-level contact and problem resolution for TCCC faculty, staff and students. 
  • Troubleshoot IT related issues over the phone as expertise permits or by scheduling on-site technician assistance, as needed.
  • Perform basic troubleshooting and regularly scheduled computer equipment maintenance.
  • Assist Purchasing Director by retrieving quotes for technology related purchases and with inventory tracking of technology equipment.
  •  Perform other duties as requested by the Director of Computing and Information Management.


How to Apply

How to Apply:  A TCCC application is required, plus a letter of interest, resume, and transcript/s. For an application form, contact Julia Hall at Tri-County Community College, 21 Campus Circle, Murphy, NC  28906.  Phone: (828) 835-4299 or e-mail Incomplete application packages will not be considered.                             


Job Post Contact

Julia Hall 

Director of Human Resources 828-835-4299