Information Technology Specialist

Information Technology Specialist


Richmond Community College
1042 West Hamlet Avenue
Hamlet, NC 28345
Phone: 910-410-1700

Job Location

Location: RCC service area


Salary Level 6. Starting range $31,198-$38,998, commensurate with experience


Full-time benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Friday, November 1, 2019
Closes: Thursday, November 14, 2019

Target Start Date

Monday, December 2, 2019

Expected Work Hours

Full Time, Hours M-Th. 8:00 am – 5:00 pm. F 8:00 am – 2:30 pm.

Reports to

Chief Information Officer

Employment Type


Minimum Qualifications

High School Diploma or equivalent required. Must be able to work effectively as a member of a team and be self-motivated and able to work effectively without direct supervision.

Preferred Qualifications

Associate Degree in an Information Technology related field preferred. Industry recognized certifications (Comptia A+, Network +, etc) preferred. Understanding of and commitment to the unique nature and role of the institution with special reference to the total fulfillment of the open door policy. Demonstrated knowledge of information technology skills and abilities; including but not limited to trouble shooting problems, research, hardware repair, application support, and user support. Effective written and oral communication skills.  

Position Description

General Description of the Position:

 The Information Technology Specialist reports directly to the Chief Information Officer. The purpose of the position is to install, support, research, and recommend technology solutions for the college with a primary focus on supporting the colleges offsite campuses. 

Responsibilities and Duties of the Position:

  1. Help Desk support for college personnel.
  2. Provide training to end users for new and existing college services.
  3. Install, repair, relocate, and support end user computers and peripherals.
  4. Install and support Instructional Technology. (SMART Boards, Audio/Video equipment, projectors, etc.)
  5. Install physical infrastructure. (Cabling for network, Audio/Video cables, hang access points, etc.)
  6. Perform research on and evaluate solutions for college needs.
  7. Other duties. (Willingness to accept and fulfill additional assignments.)

How to Apply

Application Process: To apply for a vacant position, complete the Richmond Community College application and submit it with photocopies or unofficial copies of your College transcripts. For positions where a high school diploma or equivalent is the highest required degree, then proof of high school/equivalency is required. Application and review process can be found on the RCC website. No action will be taken on submission of a resume or letter of interest only. Incomplete files will not be considered.

Methods to submit an application:

Online submission at


In person: 1042 W. Hamlet Avenue, Hamlet, NC, DeWitt Building, 2nd floor.

Mail: RCC, Attn: Human Resources, PO Box 1189, Hamlet, NC 28345.

Fax: 910-582-7028.  Applicant needs to ensure that documents are readable.

To apply: submit the RCC Application and unofficial copies of transcripts or high school equivalency. Incomplete packets will not be considered. Successful applicant must pass a complete background check.



Job Post Contact

Human Resources Director

Richmond Community College

P O Box 1189

Hamlet NC 28379

P (910) 410-1804

F (910) 582-7028