Information Technology/PC Support and Services Instructor

Information Technology/PC Support and Services Instructor


Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400


College Faculty Scale


State Benefits

Job Category

  • Instructional (Faculty)

Application Period

Opens: Wednesday, June 5, 2024
Closes: Monday, June 24, 2024

Target Start Date

Monday, July 15, 2024

Expected Work Hours

Meet student needs

Employment Type


Minimum Qualifications

Master’s Degree in Information Technology, Computer Technology or related field, or Master’s Degree with 18 graduate hours in the related field.

College teaching experience.

Online teaching experience.

Experience with computer hardware and software, including the installation of operating systems, and creation of virtual machines.

Preferred Qualifications

Experience with MySQL
Teaching experience at the community college or four-year college.
On-line teaching experience.

Position Description

Duties may include, but are not limited to, the following:

The incumbent in this job is expected to assist the College in achieving its mission and purpose. Customer focus, college service, and a willingness to assist as needed are expectations for all employees.

Mastery of Subject Matter:



  • Demonstrate a thorough, accurate, evidence-based, and up-to-date knowledge of the assigned field or discipline.


  • Display the ability to interpret and evaluate the theories of the assigned field or discipline.


  • Connect the assigned subject matter with related fields.


  • Demonstrate competency in laboratory and clinical areas, as appropriate.


Teaching Performance:


  • Teach all courses according to the published curriculum with an assigned course load to meet the College guidelines, goals, and objectives.


  • Prepare, distribute, and submit syllabi and approved course outlines for all assigned sections in accordance with program and division policies.


  • Plan, organize, and facilitate learning strategies to communicate subject matter for maximization of student learning.


  • Modify, where appropriate, instructional methods and strategies to improve student retention, meet diverse student needs, and make referrals for students needing additional assistance.


  • Recommend to the Department Chairperson or Program Coordinator improvements to the instructional program including, but not limited to curriculum, textbooks, instructional techniques, modes of delivery, equipment, hardware, software, and facilities.


  • Maintain currency and incorporate new instructional techniques and technologies into the face-to-face and/or virtual classrooms.


  • Periodically evaluate and develop new courses. Revise and update existing courses for relevancy and currency consistent with the role and mission of the college.


  • Maintain face-to-face and/or virtual classroom environments conducive to student learning, engagement, and retention.


Mastery of Instructional Technology:


  • Use current technologies to enhance teaching and student learning. Demonstrate knowledge of and skill in completing basic computer operations.


  • Develop and maintain an electronic learning site for all assigned courses through the current learning content management system (LCMS), Blackboard.


  • Ensure all assigned online courses are in compliance with FTCC’s Online Standards Handbook.


  • Employ search engines and other electronic resources to locate new, relevant, current, and verified information, activities, and resources.


  • Provide online study guides or other support materials for assigned courses.


  • Use and explain to students how to locate and use reference materials available via electronic means through online databases, as appropriate.


Evaluation of Student Learning:


  • Organize course and subject matter to acquaint all students with course requirements including learning outcomes and methods of measurement and evaluation.


  • Maintain accurate scholastic and membership records of students enrolled in classes and prepare and submit reports as required.


  • Use evaluation tools and methods appropriate to the domain of learning being evaluated.


  • Evaluate student performance fairly and consistently and return student work promptly to maximize student learning.


  • Demonstrate sensitivity to student needs and circumstances.


Support of College Policies and Procedures:


  • Maintain confidentiality of student information per the college and FERPA guidelines.


  • Maintain currency in the assigned subject matter through involvement in professional organizations and attending or facilitating professional meetings, conferences, or workshops, on-campus and off-campus.


  • Submit a Personal and Professional Development Plan to the Department Chairperson or Program Coordinator, annually, demonstrating acceptance of responsibility for professional and personal growth.


  • Substitute for other instructors within the field or discipline in case of an absence.


  • Teach classes, as assigned, in a multi-campus, online, or face-to-face environment.


  • Conduct and report periodic inspections of 1) classrooms, labs, and offices for health and safety issues, 2) ensure compliance with lockout/tagout procedures for all machinery or equipment used in classrooms, labs or offices, and 3) (for lab instructors) all hazardous materials and compliance with FTCC procedures for labeling and disposal of hazardous waste materials.


  • Actively engage in the development and implementation of program review, assessment, strategic planning, curriculum/program improvement, recruitment, and retention efforts.


  • Adhere to current requirements and submit documentation, as needed, for licensure, certification, registration, health requirements, and/or other validation requirements, as appropriate.


  • Maintain historical files of email correspondence per the Records Retention Schedule. Exercise stewardship of college facilities, supplies, and equipment.


  • Operate with integrity in all matters.


Participation in College, Division, and Program Activities:


  • Serve as faculty advisor to students.


  • Post and maintain regular office hours to ensure accessibility for advisement and consultation with colleagues and day, evening, weekend, and online students.


  • Establish and maintain regular contact with advisees to provide the advice and encouragement to keep the students focused on their educational goals.


  • Perform registration duties, as assigned.


  • Attend and participate in all scheduled faculty, committee, and college-wide meetings, including graduation ceremonies.


  • Uphold the dignity of the profession by appropriate dress, behavior, maintenance of office and classroom environments, and communications.


  • Demonstrate strong interpersonal skills in communication with students, colleagues, staff and administrators as an individual or team member.


Contribution to the Growth and Enhancement of College Mission and Programs:


  • Sponsor student organizations, as appropriate and assigned, and participate in student-based activities.


  • Foster and sustain collegial relations with colleagues, college representatives, the local community, and professional organizations.


  • Perform other duties as assigned.


The intent of this job description is to provide a representative summary of the essential functions that will be required of positions given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job-related duties through their hiring departments. Specific job-related duties assigned by hiring departments shall be consistent with the representative essential functions listed above.

Job Post Contact

Gail Davis