Institutional Research Coordinator - Institutional Effectiveness (Search Re-opened)

Institutional Research Coordinator - Institutional Effectiveness (Search Re-opened)


Gaston College
201 Highway U.S. 321
Dallas, NC 28034
Phone: 704-922-6200

Job Location

Dallas, NC


Grade 13 / Low $50s



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Wednesday, September 12, 2018
Closes: Wednesday, October 31, 2018

Target Start Date

Monday, December 3, 2018

Expected Work Hours

8 a.m. to 5 p.m. M-F (Typically)

Reports to

VP for Academic Affairs

Employment Type

Full-Time, Regular Staff

Minimum Qualifications

  • Bachelor's degree from a reionally accredited institution required.
  • At least two years of demonstrated experience in data retrieval and analysis required.
  • Experience with database applications and proficiency in MS Office, with strong skills in Excel required.
  • Experience with Ellucian (Datatel) Colleague or similar system required.
  • Strong written and verbal communication skills and the ability work in a collegial manner with faculty and staff required.

Preferred Qualifications

  • Bachelor’s degree from a regionally accredited institution in a related field (e.g., computer science, information systems, social science, educational research, statistics, or a closely related field) preferred.
  • Master’s degree from a regionally accredited college or university preferred.
  • Experience with SQL, SAS or SPSS, and Informer preferred.

Position Description


The Institutional Research Coordinator supports institutional efforts to maintain and enhance a data-driven environment by assisting the Director of Institutional Effectiveness.  This position plays a key role in promoting a culture of evidence and inquiry and broad-based engagement by providing information and analysis for decision-making and continual improvement.

Duties and Responsibilities:

  1. Synthesize a broad, detailed knowledge of reporting and analytical tools, and keep current with new and emerging technologies and processes.
  2. Employ appropriate programming (typically SAS, Informer, and Excel) to identify populations and select samples, write queries, extract data, clean data, perform statistical analyses, and render reports through various mediums.
  3. Investigate and diagnose problematic data areas, verify data integrity, and determine and evaluate options for resolution.
  4. Collaborate with end users and validate reports for quality assurance.
  5. Translate reporting requests in order to accurately portray the information needs into usable information for quality and compliance issues.
  6. Analyze data to enhance understanding of student experiences and effectiveness of student support strategies and interventions.
  7. Collaborate with College leadership to identify data analysis needs and then assist in the collection, analysis and interpretation of data to meet those needs.
  8. Educate the campus community on comprehending and effectively using data results.
  9. Counsel and guide faculty and staff in designing and implementing qualitative and quantitative research.
  10. Facilitate the administration of surveys and course evaluations.
  11. Plan, compose, and produce regular institutional reports.
  12. Support institutionalcompliance with federal, state, contracted services, grants, and accrediting organizations’ laws, rules, regulations, and requirements.
  13. Provide statistical expertise in analyses and reporting required for evaluation of student success and institutional initiatives.
  14. Meet the deadlines of users.
  15. Perform other duties as assigned that achieve the College mission and initiatives.
  16. Perform other duties incidental to the work described herein.

Physical Requirements:

  • Generally works in a traditional climate-controlled office environment and requires the ability to sit for extended periods.
  • Some walking, standing, and bending, with the ability to lift and maneuver items weighing up to 15 pounds required.
  • Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
  • In addition to regular office hours, position sometimes requires overtime and/or evening hours.

How to Apply

Open Until Filled - Applications reviewed upon receipt.

Apply online only at > Employment Opportunities

AA/EEO Employer

In order to be considered, the online application for employment must be completed in its entirety.  An attached resume may not be substituted for a fully complete application.

Job Post Contact

June Stromberg