Instructional Support, Level I

Instructional Support, Level I


Johnston Community College
245 College Road
Smithfield, NC 27577
Phone: 919-934-3051

Job Location

Main Campus - Smithfield, North Carolina


$11.62 - $16.12 Hourly



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, December 6, 2018
Closes: Monday, December 31, 2018

Target Start Date

Wednesday, January 16, 2019

Expected Work Hours


Employment Type

Part Time

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Minimum
High School Diploma or High School Equivalency Diploma.

Experience Minimum
One year or more experience working in the community college setting with Colleague, standardized testing, LEIS data reporting or Basic Skills programs.

Preferred Qualifications

Education Preferred
Associate's degree in a business, computer or other related field.

Position Description

Assists in multiple areas of Basic Skills programs, as needed, to provide direct instructional support to faculty members and currently enrolled students.  

Knowledge & Responsibilities:

Essential Duties and Responsibilities

  • Assist Basic Skills faculty members with student retention. Upon instructor request, contacts students who have not been attending scheduled classes to encourage continual attendance. 
  • Provides assistance for new student orientations by placing reminder calls and emails to students who have recently taken the TABE placement test. 
  • Assist LEIS Coordinator with internal audit files and student master files: filing, shredding & organizing by contract number and semester.
  • Assist faculty members with class textbook sets, instructional copies and textbook inventory.
  • Recruit for potential class sites and classes with low enrollment.
  • Performs other duties as assigned.

 Additional Information:

Language Skills                      

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Ability to write routine reports and correspondence. 
  • Ability to speak effectively before groups of students or employees of organization.

Mathematical Skills                      

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability                      

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
  • Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills                      

To perform this job successfully, an individual should be proficient in Microsoft Office Suite.

How to Apply

Please apply directly through our website at:

Job Post Contact

Human Resources