Closes: Tuesday, March 21, 2023
Target Start Date
Expected Work Hours
Education and Experience Requirements: • Bachelor’s degree from a regionally accredited post-secondary institution in educational technology, instructional technology, instructional design, new media, information systems, or a related subject area. • At least two years of experience designing and implementing professional development. • At least two years of experience using instructional technologies, learning management systems, and other emerging technologies. • At least two years of experience using video conferencing tools like Microsoft Teams, Zoom, Collaborate, etc. • One year of work experience providing help desk support.
Preferred Experience: • Master’s degree from a regionally accredited post-secondary institution in educational technology, instructional technology, instructional design, new media, information systems, or a related subject area. • Completion of the Applying the Quality Matter Rubric course, Quality Matters Teaching Online Certificate or other course development certification. • At least two years of community college teaching experience. • At least two years of online teaching experience. • Higher education faculty and staff development experience. • Experience implementing the Quality Matters rubric or other course quality assessment tools. • Experience with Windows-based personal computer systems and Apple-based computer systems.
Job Summary: Under the supervision of the director of distance learning, the instructional technologist will support faculty in developing, designing, and implementing blended, hybrid, HyFlex, online, and seated courses by providing direction on using appropriate educational, instructional, and emerging technologies to promote effective teaching strategies that engage students and enhance their success. Additionally, the instructional technologist will provide professional development for faculty and staff on implementing media technologies in courses, ensuring the learning environment is compliant and appropriate for all learners. The instructional technologist maintains a repository of faculty, staff, and student resources and provides help desk assistance and related student support to users when appropriate. Essential Duties and Responsibilities: • Assists faculty in developing, designing, and implementing blended, hybrid, HyFlex, online, and seated courses by providing direction on using appropriate educational, instructional, and emerging technologies to promote effective teaching strategies that engage students and enhance their success. • Provides technical assistance on media technologies for faculty and staff to enhance the teaching and learning process in the learning environment, ensuring student engagement, success, and completion. • Works in collaboration with colleagues to implement strategies for distance learning in programs that promote the College’s strategic initiatives. • Coordinates with subject matter experts to develop a knowledge repository of resources (how-to guides, videos, FAQs) and best practices for educational, instructional, and emerging technologies to enhance courses. • Communicates critical information regarding distance learning processes and procedures to faculty, staff, and students. • Develops and delivers professional development for faculty and staff on implementing educational, instructional, and emerging technologies in courses, ensuring the learning environment is appropriate for all learners. • Collaborates with faculty to develop instructionally sound, Quality Matters (QM), and ADA-compliant blended, hybrid, HyFlex, online, and seated courses. • Contributes to testing, documenting, demonstrating, and recommending learning management system (LMS) features, tools, and other applications for distance learning course development. • Maintains the integrity and security of the College’s LMS and related tools. • Advises faculty on trends, techniques, uses, applications, and best practices in educational, instructional, and emerging technologies. • Supports the College’s mission, vision, and core values by adhering to all policies and procedures. Related Responsibilities: • Attends College, divisional, or other meetings. • Contributes to standing and ad hoc committees and focus groups. • Remains current in emerging technologies by keeping abreast of professional literature, participating in professional organizations, taking classes, and attending conferences and workshops as feasible and appropriate. • Performs other duties as assigned. Knowledge, Skills, and Abilities: • Understand how the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) apply to educational technologies. • Troubleshoot technical issues and ask information-seeking questions. • Practice ethical behavior and maintain confidentiality when dealing with sensitive data and information. • Manage multiple projects with possible frequent interruptions. • Work independently in the absence of supervision. • Respect diversity and promote an inclusive, culturally responsive environment. • Adapt and respond accordingly based on the College’s calendar and demands on distance learning. • Demonstrate through feedback and collaboration the importance of a learner-centered environment. • Possess a widespread knowledge of instructional technology tools and how to implement the tools in courses. • Establish and maintain a positive working relationship with faculty, staff, and administrators. • Test and learn new technologies quickly and autonomously. • Communicate clearly and concisely, both orally and in writing, while exhibiting the ability to maintain the confidentiality of communications. • Use time management and organizational skills to meet deadlines while paying attention to details. Surroundings/Environment: Standard office environment, usually indoors, away from the elements, with moderate noise. Physical Effort: While performing the duties of this job, the employee is required to maintain a stationary position for an extended period; move about the office, operate and position computers and files as needed; and frequently communicate with others. The employee may occasionally move up to 15 pounds. Scheduling: This position is a full-time, 37.5-hour/week position. The normal working hours are 8:00 am to 4:30 pm, Monday through Friday; however, the employee must be available to work a flexible schedule, with day, evening, and weekend hours as job duties demand. Travel: Local travel may be required, including between campus locations. Out-of-state travel is limited but may be necessary for special training/conferences.
Job Post Contact
Christina Sharkey, Human Resources Assistant
Mitchell Community College
500 W. Broad Street, Statesville, NC 28677