As a member of the Center for Teaching & Learning, the Instructional Technology Coach will support faculty as they design and develop courses and learning content across multiple modalities and many subjects. With a goal to improve student success, the Instructional Technology Coach will help faculty apply effective teaching and course design strategies while using the learning management system and other instructional technology tools.

Job Duties

• Training. Develop customized training (face-to-face; just-in-time; online synchronous and asynchronous) to support faculty who may be either full-time or part-time and teaching diverse subjects in a variety of settings
• Mentoring. Match faculty members with other instructors and staff who can provide additional support
• Course review. Collaborate with faculty and the Center Director to build a system of regular peer review and feedback that ensures delivery of effective, innovative, and accessible courses that respond to the diverse needs of community college students.
• Accessibility. Work with faculty and the Office of Disability Services to assure that learning content is accessible
• Maintain knowledge. Participate in regular professional development to stay abreast of learning theories, instructional design models, and emerging technologies that drive course improvement and student success.
• Conversions. Assists faculty to convert face-to-face courses to hybrid and online formats.
• LMS Administration. Assist the Center Director with routine administrative duties related to the LMS and various third-party providers of learning content and services
• Troubleshooting. Work with the college’s Technology Support Services Department
• Helpdesk. Work with Technology Support Services and Student Services to provide technology helpdesk support for faculty, staff, and students to troubleshoot technical issues with instructional technology, virtual proctoring, identity authentication, plagiarism tools, etc.
• Additional Duties as assigned.