Instructional Technology Coach

Instructional Technology Coach


Western Piedmont Community College
1001 Burkemont Avenue
Morganton, NC 28655
Phone: 828-438-6000

Job Location

Main Campus


Minimum to Midpoint ($3,099 – $3,874/monthly)



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Friday, March 4, 2022
Closes: Friday, May 20, 2022

Target Start Date

Wednesday, June 1, 2022

Expected Work Hours


Reports to

Director, Center for Teaching & Learning

Employment Type


Minimum Qualifications

  1. Bachelors’ degree.
  2. Previous experience working in higher education.
  3. Minimum one year of experience in training and development.

Preferred Qualifications

  1. Knowledge of adult learners — including learning styles, distance learning theories, and practices in teaching and learning.
  2. Knowledge of instructional technology and learning management systems.
  3. Excellent oral/written communication skills as well as demonstrated group presentation skills.
  4. Excellent organizational skills.
  5. Ability to work collaboratively.
  6. The ability to interact with students, faculty, and staff in a helpful, patient, and professional manner to solve complex technical problems.

Position Description

As a member of the Center for Teaching & Learning, the Instructional Technology Coach will support faculty as they design and develop courses and learning content across multiple modalities and many subjects. With a goal to improve student success, the Instructional Technology Coach will help faculty apply effective teaching and course design strategies while using the learning management system and other instructional technology tools.

Job Duties

  • Training. Develop customized training (face-to-face; just-in-time; online synchronous and asynchronous) to support faculty who may be either full-time or part-time and teaching diverse subjects in a variety of settings
  • Mentoring. Match faculty members with other instructors and staff who can provide additional support
  • Course review. Collaborate with faculty and the Center Director to build a system of regular peer review and feedback that ensures delivery of effective, innovative, and accessible courses that respond to the diverse needs of community college students.
  • Accessibility. Work with faculty and the Office of Disability Services to assure that learning content is accessible
  • Maintain knowledge. Participate in regular professional development to stay abreast of learning theories, instructional design models, and emerging technologies that drive course improvement and student success.
  • Conversions. Assists faculty to convert face-to-face courses to hybrid and online formats.
  • LMS Administration. Assist the Center Director with routine administrative duties related to the LMS and various third-party providers of learning content and services
  • Troubleshooting. Work with the college’s Technology Support Services Department
  • Helpdesk. Work with Technology Support Services and Student Services to provide technology helpdesk support for faculty, staff, and students to troubleshoot technical issues with instructional technology, virtual proctoring, identity authentication, plagiarism tools, etc.
  • Additional Duties as assigned.

How to Apply

Applications must be submitted online at

Job Post Contact

Anita Berry

Benefit/Recruitment Specialist

Western Piedmont Community College

(828) 448-3127


Western Piedmont Community College, an equal opportunity employer, values and encourages campus diversity in students, faculty, and staff.