Instructional Technology Coach

Instructional Technology Coach

Employer

Western Piedmont Community College
1001 Burkemont Avenue
Morganton, NC 28655
Phone: 828-438-6000

Job Location

Main Campus

Salary/Grade

Minimum to Midpoint ($3,099 – $3,874/monthly)

Benefits

Yes

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, October 5, 2023
Closes: Tuesday, November 14, 2023

Target Start Date

Monday, January 1, 2024

Expected Work Hours

-

Reports to

Director, Center for Teaching & Learning

Employment Type

Full-Time

Minimum Qualifications

  1. Bachelors’ degree (minimum); Master’s degree (preferred).
  2. Experience in providing training and professional development to diverse groups of people.
  3. Experience using video conferencing tools such as Collaborate, Zoom, Microsoft Teams.
  4. Experience with multitasking.

Preferred Qualifications

  1. Knowledge of college learners, including learning styles, distance learning theories, and practices in teaching and learning.
  2. Knowledge of instructional technology or a related field.
  3. Knowledge of learning management systems.
  4. Excellent oral and written communication skills as well as demonstrated group presentation skills.
  5. Excellent organizational skills.
  6. Ability to work collaboratively.
  7. Ability to interact with students, faculty, and staff and to resolve complex technical problems in a helpful, patient, and professional manner.

Position Description

As a member of the Center for Teaching & Learning, the Instructional Technology Coach will support faculty as they design and develop courses and learning content across multiple modalities and subjects. With a goal to improve student success, the Instructional Technology Coach will help faculty apply effective teaching and course design strategies while using the learning management system (LMS) and other instructional technology tools.

Job Duties

  • Training. Develop customized training (face-to-face, just-in-time, online synchronous, and asynchronous) to support faculty who may be either full-time or part-time and teaching diverse subjects in a variety of settings.
  • Mentoring. Match faculty members with other instructors and staff who can provide additional support.
  • Course review. Collaborate with faculty and the Center director to build a system of regular peer review and feedback that ensures delivery of effective, innovative, and accessible courses that respond to the diverse needs of community college students.
  • Accessibility. Work with faculty and the Office of Disability Services to assure that learning content is accessible.
  • Maintain knowledge. Participate in regular professional development to stay abreast of learning theories, instructional design models, and emerging technologies that drive course improvement and student success.
  • Conversions. Assist faculty to convert face-to-face lecture courses to blended, hybrid, and online formats.
  • LMS Administration. Assist the Center director with routine administrative duties related to the LMS and various third-party providers of learning content and services.
  • Troubleshooting and Helpdesk. Work with the College’s Technology Support Services Department to resolve technology challenges for students, faculty, and other stakeholders. Work with Technology Support Services and Student Services to provide technology helpdesk support for faculty, staff, and students to troubleshoot technical issues with instructional technology, virtual proctoring, identity authentication, plagiarism tools, etc.
  • Additional Duties as assigned.

How to Apply

Applications must be submitted online at https://wpcc.peopleadmin.com/.

Job Post Contact

Anita Berry

Benefit/Recruitment Specialist

Western Piedmont Community College

(828) 448-3127

EOE/M/F/D/V

Western Piedmont Community College, an equal opportunity employer, values and encourages campus diversity in students, faculty, and staff.