Instructional Technology Specialist

Instructional Technology Specialist


Caldwell Community College and Technical Institute
2855 Hickory Boulevard
Hudson, NC 28638
Phone: 828-726-2200

Job Location

Watauga Campus, 372 Community College Drive, Boone, North Carolina





Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, February 23, 2023
Closes: Sunday, March 19, 2023

Target Start Date

Saturday, April 1, 2023

Expected Work Hours

This is a full-time, 12-month position, which requires the employee to be on campus or at an approved alternate location for at least thirty-six hours per week, Monday through Thursday, 8:00am-5:00pm, and Friday, 8:00am-12:00pm. This position generally wo

Employment Type

full-time, 12-month position

Minimum Qualifications

  • Bachelor’s degree from a regionally accredited college or university in instructional technology, educational technology, instructional design, new media, or in a curriculum subject area required.
  • At least two (2) years of experience with instructional technology tools such as content authoring, synchronous applications, virtual and augmented reality applications, micro-credentialing, digital badges, open educational resources, etc. required.

Preferred Qualifications

  • Master’s degree from a regionally accredited college or university in instructional technology, educational technology, instructional design, or in a curriculum subject area preferred.
  • Completion of the Applying the Quality Matters Rubric course or Quality Matters Teaching Online Certificate preferred.
  • At least two (2) years of teaching experience preferred. 
  • At least two (2) years of online teaching experience preferred. 
  • Community college teaching experience preferred. 
  • Higher education faculty development experience preferred. 
  • Experience using the Quality Matters rubric preferred. 

Position Description

Instructional Technology Specialist will support faculty in developing, designing, and delivering blended, hybrid, online, and seated courses by selecting appropriate media and presentation tools for course delivery that enhance effective teaching strategies that engage students and foster their success. The Instructional Technology Specialist consults with colleagues within the Center for Excellence in Teaching and Learning, the Distance Learning Administrator, and the faculty to recommend new media and tools and advises on multimedia production issues. Additionally, the Specialist is responsible for delivering professional development to faculty and staff on using media to engage students with effective teaching and advising strategies that improve student completion and success. The instructional technology specialist will also present workshops, tutorial videos, and screenshots to support students. The Specialist will also be responsible for maintaining current tutorials in a repository for faculty, staff, and students. 

Essential responsibilities and other duties may include, but are not limited to, the following:


Essential Functions: 

  • Supports faculty in developing, designing, and delivering blended, hybrid, online, and seated courses by selecting appropriate media and presentation tools for course delivery that enhance effective teaching strategies that engage students and foster their success.
  • Provides technical support to faculty and staff to enhance the teaching, learning,  and advising responsibilities of faculty and staff that ensures student engagement, completion, and success.
  • Create instructional materials about the college’s LMS, retention (AVISO), registration (Colleague Self Service), and orientation softwares for faculty, staff, and students.
  • Remains knowledgeable with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) as they apply to instructional materials and ensure accessibility of course materials.
  • Works with faculty to select suitable technology and tools that ensure the classroom environment (seated, online, or hybrid) is appropriate for all learners by fostering accessibility, inclusion, equity, and diversity in the classroom and across the college using the Universal Design for Learning framework and other teaching and learning frameworks as Culturally Responsive Teaching and Design for Equity Learning.
  • Organizes and delivers workshops, seminars, forums, and other forms of professional development using media and technology tools to enhance teaching strategies for adjunct faculty, continuing education, and transitional studies. 
  • Collaborates with the Director of the Center for Excellence in Teaching and Learning, program directors, and coordinators to review online courses and observe classes to initiate a dialog that will improve instructor performance and increase student success.
  • Participates in institutional effectiveness processes, including program review, course outcome assessment, and grants; contributes to developing the area’s plan of action as needed.
  • Participates in the college’s recruitment and retention efforts; reviews and provides recommendations for the college’s publications, publicity, and other community relations activities and events.
  • Evaluate and suggest teaching and learning tools and technologies to provide faculty with innovative, effective teaching tools.  
  • Attends workshops, seminars, and conferences; makes presentations to outside agencies as a representative of the college; researches and implements best practices in academic and career advising and/or teaching in the assigned area of study; participates in thirty (30) hours of professional development activities including required employee training offered by the college.
  • Actively supports the college’s retention, progression, and completion initiatives leading to the success of all student learners.
  • Supports the college’s mission, vision, and values by adhering to all policies, procedures, and faculty guidelines.


Marginal Functions: 

  • Serves on standing and ad hoc committees and focus groups; researches and develops recommendations related to academic and instructional programs; maintains contacts with professional organizations to keep the area current.
  • Participates in the development and delivery of public information efforts; supports college functions and cultural activities.
  • Assists with inventory of programmatic equipment; assumes responsibility for labs and other facilities designated primarily for the assigned program.
  • Perform other duties as assigned.


This position description covers the most essential functions and duties associated with this position. The President or appropriate supervisory personnel may assign additional duties. The college reserves the right to alter duties, responsibilities, conditions, working hours, and job titles with or without notice. 


 Qualifications and Working Conditions:

Knowledge of:

  • Principles and techniques of instruction, including the use and implementation of the UDL framework.
  • Principles and techniques of implementing diversity, equity, inclusion, and globalization within courses and programs. 
  • Principles and procedures of project management.
  • Principles and procedures of record keeping.
  • Principles and techniques involved in assessment.
  • Safe work practices and procedures.
  • Operational characteristics of equipment and tools used in the area of work assigned.
  • The mission, goals, and objectives of CCC&TI.
  • Current trends, research, and development in the area of assignment.
  • Pertinent Federal, State, and local policies, laws, codes, and regulations.


Ability to: 

  • Interpret and apply college and assigned division goals, objectives, policies, procedures, rules, and regulations.
  • Contribute to the teaching and learning of mission, goals, and objectives which complement those of the college.
  • Interpret and apply Federal, State, and local policies, laws, codes, and regulations.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain productive working relationships with those contacted in the course of work.
  • Work independently in the absence of supervision.
  • Follow all safety rules and regulations of the department.
  • Understand and follow oral and written instructions.
  • Operate a variety of mechanical equipment safely and effectively.


Environmental Conditions:

The Instructional Technology Specialist should have the ability to effectively handle a work environment and conditions which involve an office and classroom workspace, working closely with others, and periodically working irregular hours.

The Instructional Technology Specialist must maintain the office and teaching environments by maintaining equipment and supplies, ensuring overall cleanliness, functionality, and conformance to OSHA standards to provide a safe work environment. 

 Physical Conditions:

Physical and marginal functions require the ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following; standing, walking, or sitting for extended periods, moderate lifting and carrying, general manual dexterity, operating assigned equipment, and extended exposure to computer screens.


The Instructional Technology Specialist is required to maintain effective audio-visual discrimination and perception needed for making observations, reading and writing, operating assigned equipment, communicating with others, and handling varied tasks simultaneously.


Additionally, the Instructional Technology Specialist must maintain mental capacity, which permits making sound decisions and using good judgment, demonstrating intellectual capabilities, and evaluating the effectiveness of programs and personnel.


How to Apply

Job Post Contact


Executive Director, Human Resources

Caldwell Community College & Technical Institute

2855 Hickory Blvd.

Hudson, NC  28638

PH: (828) 726-2269