Under limited supervision, instructs students in various business administration classes and performs related administrative and recordkeeping duties.  Interacts with and assists students in various areas.  Reports to the Instructional Coordinator, Business Administration.

SPECIFIC DUTIES AND RESPONSIBILITIES:The Business Administration Instructor will perform the following duties: instructing, recruiting, and registering students; developing, planning, implementing, and outcomes; preparing course syllabi, teaching plans, and course descriptions, visiting training sites to establish resources for field-experience; assisting with the management of an academic advising center; seeking additional funding via grants and other financial resources. The individual will be responsible for a teaching load of 18-20 contact hours per week with related duties in providing students with advising to meet their educational goals to grow academically and professionally; teaching will include day, evening, and internet classes.  The individual will perform related administrative and recordkeeping duties such as evaluating textbooks, completing various reports, end-of-the-semester reports, grade reports, attendance rosters, etc. Attends advisory committee meetings and conducts research for curriculum development. Remains active in professional organizations and activities.  Keeps abreast of newest research and technological advances relative to the teaching of business administration courses by reading professional journals, attending seminars, additional trainings and meetings.  Serves on various committees and organizations. Assists part-time instructors and substitute for absent instructors as needed.  Assists with program review/audit. Assists with scheduling of courses. Will be responsible for researching the expansion opportunities targeting both the private and public sectors.  All other duties as assigned.

Physical Requirements:   Must be physically able to operate a variety of types of office and other equipment including computer, copier, calculator, audio-visual equipment, etc.  Must be physically able to exert up to ten pounds of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects.  Physical demands are in excess of sedentary work;  position requires walking, standing, stooping, reaching, crouching, fingering, etc. for extended periods of time.  Must be able to lift and/or carry weights of approximately twenty pounds.
 
Data Conception:   Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
 
Interpersonal Communication:   Requires the ability of speaking and/or signaling people to convey or exchange information.  Includes the giving of instructions to students.  Includes the receiving of information and instructions from supervisor.
 
Language Ability:   Requires the ability to read a variety of documents, reports, and various books such as various manuals, PCC handbook and catalog, various texts, PCC FACT book, etc.  Requires the ability to prepare various documents and reports such as lesson plans, grade/evaluation reports, attendance report, end-of quarter reports, long-range plans, etc., using the proper format, punctuation, spelling and grammar.  Requires the ability to communicate with co-workers, supervisor, subordinates, other PCC personnel, etc. with poise, voice control, and confidence.  Requires the ability to be conversant in the theory, principles, and methods of effective and persuasive speaking, voice and diction, phonetics, and discussion and debate.
 
Intelligence:   Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.  Must be able to deal with several abstract and concrete variables.  Requires the ability to apply rational systems such as education (teaching), business administration, etc., in order to solve problems and deal with a variety of concrete variables.
 
Verbal Aptitude:   Requires the ability to record and deliver information and to follow verbal and written instructions.  Must be able to instruct others via effective verbal communication.
 
Numerical Aptitude:   Requires the ability to utilize mathematical formulas; add, subtract, multiply, and divide numbers; determine percentages; utilize decimals; and determine time and weight.
 
Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.
 
Motor Coordination:   Requires the ability to coordinate hands and eyes in utilizing automated office and audio-visual equipment.
 
Manual Dexterity:   Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc.  Must have moderate levels of eye/hand/foot coordination.
 
Color Discrimination:   Requires the ability to differentiate colors and shades of color.
 
Interpersonal Temperament:   Requires the ability to deal with people beyond receiving instructions.   Must be adaptable to performing under moderate stress when confronted with an emergency.
 
Physical Communication:  Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)

                                              PERFORMANCE INDICATORS

Knowledge of Job:  Has considerable knowledge of the practices, procedures, rules and regulations of the Division and the College as they pertain to the position.  Has comprehensive knowledge of the Department. Has extensive knowledge of the techniques, practices, and procedures of courses taught, and has the ability to effectively instruct others in such.  Has excellent knowledge of and skills in teaching methods and procedures as they relate to the particular goals of the Department, and has the ability to apply principles of influence systems in such teaching.  Has comprehensive knowledge of accounting and bookkeeping practices and procedures as they relate to the position.  Has knowledge of general office operations, functions, and procedures as they relate to the position.  Has the ability to compile, organize, prepare, and maintain an assortment of records, reports, and related information.  Has the ability to use abstract thinking in curriculum planning, course planning, etc.  Has excellent human relations skills; is able to advise students and handle student problems effectively.  Has the ability to communicate with various individuals and groups such as students, staff, peers, other PCC personnel, parents, sales reps, etc.  Is able to use independent judgment in routine as well as non-routine situations.  Has comprehensive knowledge of the terminology utilized within the Department.  Has the ability to understand the educational and psychological aspects of job.  Has the ability to comprehend, interpret, and apply regulations, procedures, and office operations.  Is able to read, understand and complete written requests and work assignments in a timely fashion.  Knows how to estimate time, materials and supplies required to complete various routine activities.  Is able to promote efficient completion of duties.  Has good organizational and management skills.  Has the ability to operate office machines in the performance of duties.  Has good knowledge of computers.  Has the ability to work under stressful conditions related to heavy workloads, meeting deadlines, working with difficult students, handling large amounts of paperwork, etc.  Has the ability to make sound, educated decisions in a variety of areas on a constant basis.
 
Quality of Work:  Maintains high standards of accuracy in exercising duties and responsibilities.   Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all College departments and divisions, co?workers and the general public.
 
Quantity of Work:  Maintains effective and efficient output of all duties and responsibilities as described under "Specific Duties and Responsibilities."
 
Dependability:  Assumes responsibility for doing assigned work and for meeting deadlines.  Completes assigned work on or before deadlines in accordance with directives, College policy, standards and prescribed procedures.  Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
 
Attendance:  Attends work regularly and adheres to College policies and procedures regarding absences and tardiness.  Provides adequate notice to higher management with respect to vacation time and time?off requests.
 
Initiative and Enthusiasm:  Maintains an enthusiastic, self?reliant and self?starting approach to meet job responsibilities and accountabilities.  Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.
 
Judgment:  Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives.  Identifies or assists in identifying alternative solutions to problems or situations.  Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.  Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.
 
Cooperation:  Accepts supervisory instruction and direction and strives to meet the goals and objectives of same.  Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with College policy or procedures, etc.  Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the College. 
 
Relationships with Others:  Shares knowledge with managers, supervisors and staff for mutual and  College  benefit.  Contributes to maintaining high morale among all College employees.   Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to  maintain good will toward  the College and to project a good image.  Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the College.   Emphasizes the importance of maintaining a positive image within the College.  Interacts  effectively  with higher management, professionals and the general public.
 
Coordination of Work:  Plans and organizes daily work routine.  Establishes priorities for the completion of work in accordance with sound time?management methodology.  Avoids duplication of effort.  Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.  Attends meetings, planning sessions and discussions on time.  Implements work activity in accordance with priorities and estimated schedules.  Maintains a calendar for meetings, deadlines and events. 
 
Safety and Housekeeping:  Adheres to all safety and housekeeping standards established by the College  and various regulatory agencies.  Sees that the standards are not violated.  Maintains a clean and orderly workplace.
 
Knowledge of Job:  Demonstrates thorough understanding of and commitment to the mission and philosophy of the North Carolina Community College System and the mission and goals of Pitt Community College, the Health Sciences Division, and Nursing Program. Demonstrates knowledge of trends and best practices in nursing education; principles of adult education and student-centered learning activities; modern instructional technology; and OSHA standards as they apply to health sciences educational environments. Demonstrates proficiency with use of email, word-processing, spreadsheets, databases, presentation software, and Internet.
 
Quality of Work:  Achieves a standard of excellence while consistently seeking ways to improve outcomes. Maintains high standards of accuracy in exercising essential job functions despite pressing deadlines. Regularly produces accurate, thorough, and professional work. Exercises immediate remedial action to correct any deficiencies that occur within areas of responsibility.
 
Quantity of Work:  Maintains effective and efficient output of all duties and responsibilities as described under essential job functions. Avoids getting bogged down in unnecessary details. Demonstrates the ability to manage multiple projects and is able to determine project urgency in a meaningful and practical way.
 
Dependability:  Takes personal responsibility for performing essential job functions with little oversight. Assumes responsibility for performing essential job functions timely, accurately, and consistently. Completes assigned work on or before deadlines in accordance with directives, policies, standards, and prescribed procedures. 
 
Attendance:  Attends work regularly and adheres to college policies and procedures regarding absences and tardiness.  Provides adequate notice to supervisor with respect to leave requests. Adjusts schedule as needed to meet the needs of the college.
 
Initiative and Enthusiasm:  Maintains an enthusiastic, self?reliant, and self?starting approach to complete essential job functions.  Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Undertakes additional responsibilities as needed.
 
Judgment:  Makes sound decisions based on fact rather than emotion. Analyzes problems skillfully and uses logic to reach solutions. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.  Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.
 
Cooperation:  Supports a positive team environment and influences others to be excited and committed to furthering the mission of the college. Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Seeks opinions and feedback before decision making process is complete. Responds positively to instructions and directives and questions such instruction and direction when clarification is needed. Offers suggestions and recommendations to encourage and improve cooperation between all employees and departments within the college.
 
Relationships with Others:  Establishes and maintains effective, civil, and respectful interpersonal relations throughout the college and community so as to maintain good will toward the college and to project a positive image. Works harmoniously with others to get the job done. Shares knowledge with others for mutual and college benefit.  Contributes to maintaining high morale among all college employees.  
 
Coordination of Work:  Plans and organizes daily work routine.  Establishes priorities for the completion of work in accordance with sound time?management methodology.  Avoids duplication of effort.  Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.  Attends meetings, planning sessions and discussions on time.  Implements work activity in accordance with priorities and estimated schedules.  Maintains a calendar for meetings, deadlines, and events.
 
Safety and Housekeeping:  Adheres to all safety and housekeeping standards established by the college and various regulatory agencies.  Takes personal responsibility to ensure standards are not violated.  Maintains a clean and orderly workplace. Takes appropriate action when faced with unsafe or emergency situations.
 
Creativity:  Regularly seeks new and improved methodologies, policies and procedures for enhancing college effectiveness.  Employs imagination and creativity in the application of essential job functions. Able to challenge conventional practices and is not adverse to change.
 
Human Relations:  Strives to develop and maintain good rapport with others.  Listens to and considers others' suggestions and complaints and responds appropriately.  Maintains the respect and loyalty of others.
 
Communication: Writes and speaks effectively. Demonstrates openness and honesty. Conveys ideas and facts orally and in writing using language the audience or reader will best understand. Understands and learns from what others say. Asks appropriate questions to ensure understanding. Explains reasoning behind own opinions and decisions. Utilizes consideration and tact when offering opinions. Exercises a professional approach with others using all appropriate tools of communication.
 
Problem Solving: Anticipates and resolves difficult or complicated challenges. Frames problems before trying to solve them. Shows insight into the root-causes of problems. Generates a range of solutions and courses of action with benefits, costs, and risks associated with each. Thinks "outside the box" to find options. Evaluates the chosen course of action after it has been implemented to determine its worth and impact. Maintains composure in highly stressful or adverse situations. Provides direction in crisis situations. Seeks assistance as needed.
 
Flexibility: Remains open-minded and changes opinions on the basis of new information. Performs a wide variety of tasks and changes focus quickly as demands change. Adapts to varying customer needs.
 
Attention to Detail: Is alert in a high-risk environment. Follows detailed procedures and ensures accuracy in documentation and data. Organizes and maintains a system of records.
 
Support of Diversity: Helps to create a work environment that embraces and appreciates diversity. Treats all people with respect. Treats all people fairly without regard to race, sex, color, religion, or sexual orientation.  Values and considers diverse perspectives and ideas.
 
Ethics and Integrity: Demonstrates behaviors consistent with professional code of ethics. Demonstrates honesty, personal integrity, and trustworthiness and ability to maintain confidentiality.