Instructor/Center Coordinator, ILC Computer

Instructor/Center Coordinator, ILC Computer


Wake Technical Community College
9101 Fayetteville Road
Raleigh, NC 27603
Phone: 919-866-5000

Job Location

Southern Wake Campus, 9101 Fayetteville Rd, Raleigh NC 27603


$56,520.00 - $66,420.00 Annually


State of NC

Job Category

  • Instructional (Faculty)

Application Period

Opens: Friday, January 31, 2020
Closes: Saturday, February 29, 2020

Target Start Date

Wednesday, April 1, 2020

Expected Work Hours

Varies semester to semester

Reports to

Instructor/Site Coordinator

Employment Type

Full time 12 month faculty

Minimum Qualifications

Knowledge, Skills & Abilities:

Ability to utilize computer technology to access data, maintain records, and generate reports
Demonstrates adaptable levels of tutoring to meet the specific needs of students
Demonstrates flexibility, resourcefulness, initiative, enthusiasm, and a sincere interest in helping students reach their maximum potential
Must have excellent problem-solving skills and be able to troubleshoot difficult projects

Must have strong leadership skills
Must demonstrate good judgment and decision making skills

Ability to work both independently and within a team environment\
Ability to demonstrate excellent customer service skills

Ability to exhibit good interpersonal skills and work well with others
Maintains a reliable and punctual schedule
Ability to work flexible hours which may include evenings and Saturdays, occasionally
Must keep abreast of current issues and strategies that directly affect the adult learner
Demonstrates excellent oral and written communication skills to interact with a variety of staff and students from diverse socio-economic and cultural backgrounds
Keeps informed of current theories and practices in composition, conferencing, and strategies that directly affect the adult learner

Advanced proficiency in MS Office products including Word, Excel and PowerPoint

Proficiency in all software packages utilized in the Computer Center

Demonstrates  advance teaching and tutoring proficiency  the subject area of assigned Center  or [as identified in  Center syllabus]

Master's degree in Business, Math, Computer Science, or related field 
Two years experience teaching or tutoring in a secondary or post-secondary institution

Unofficial transcripts and resume must be attached with your online application prior to submission. If your transcripts are not submitted, your application may not receive full consideration.

One year supervisory experience

Must demonstrate advanced competencies in Microsoft Office including MS Word, Excel, and PowerPoint 

Preferred Qualifications

Three years experience tutoring/teaching in a community college setting
Two years supervisory experience
Competencies in distance tutoring in computer science and math

Position Description

This position provides leadership and direction for the Computer Center that will ensure a quality instructional process consistent with departmental goals and objectives.


 Responsibilities and Duties (*Essential Functions):To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Coordinates Computer Center operations that include tutoring, supervising faculty/staff assignments, scheduling, reporting absences, coordinating resources and equipment;mentoring volunteers and faculty as needed within the Computer Center

*Assists in tutoring Computer programs in line with established policies that will ensure a seamless transition of services from day to evening

*Maintains and authenticates records of student records/reports as required to meet department and FTE requirements

*Markets Computer and other ILC services to Wake Tech students and faculty to include orientation tours, brochures, and flyers

*Works with instructors and ILC tutors to provide and coordinate implementation of intervention strategies and resources for targeted students
Supports the overall operations of the ILC and shared responsibilities as required

Researches and recommends purchase of equipment, evaluate and select software, audio and video materials and other technologies to supplement instruction

Reads professional journals to keep informed of current theories and practices relating to job responsibilities

Keeps current on issues and strategies that directly affect the adult learner

Attends departmental, divisional, and support area meetings as required

Prepares individual and Center goals in collaboration with other ILC faculty and staff members

Tutors students at the ILC Computer Center and provides support to other ILC Centers as needed

Promotes continuous improvement by completing an annual applied benchmark project on an individual or a group basis

Job Post Contact

Human Resources