Closes: Monday, May 21, 2018
Target Start Date
Expected Work Hours
An Associate’s degree in Business Administration/Marketing and Retail or related field and four to five years of experience in maintaining records, supervising employees, shipping and receiving, processing business mail and the use of mail processing equipment, equipment and inventory control; or any equivalent combination of education and experience which provides the required skills, knowledge, and abilities. Must possess a valid Class B North Carolina Commercial Driver’s License. If individual does not possess a Class B North Carolina Commercial Driver’s License, they must do so within six months of beginning employment.
Physical Requirements: Must be physically able to operate a fork lift as well as a variety of types of office and other equipment including computer, calculator, fax machine, copiers, hand trucks, pallet truck, etc. Must be physically able to exert up to fifty pounds of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects. Physical demands are in excess of sedentary; position involves walking, standing, reaching, stooping, etc. for brief periods of time. Must be able to lift and/or carry weights of approximately fifty pounds.
Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes the receiving of information and instructions from supervisor.
Language Ability: Requires the ability to read and comprehend a variety of documents, reports, and manuals. Requires the ability to prepare various reports and documents such as UPS log, requisitions, bulk mail forms, certified mail forms, insurance forms, receiving log, bills, etc., using the proper format, punctuation, spelling, and grammar, and using all parts of speech. Requires the ability to communicate with supervisor, bank personnel, faculty, other staff members, students, truck drivers, and the general public, etc. with poise, voice control, and confidence.
Intelligence: Requires the ability to apply principles of rational systems such as shipping and receiving, US Postal Service Domestic Mail Manual, North Carolina Courier Service Manual, etc., in order to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
Verbal Aptitude: Requires the ability to record and deliver information and to follow verbal and written instructions.
Numerical Aptitude: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize decimals and determine percentages; and determine time and weight.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes in utilizing office and other equipment. Requires the ability to operate a motor vehicle.
Manual Dexterity: Requires the ability to handle a variety of items, control knobs, switches, etc. Must have moderate levels of eye/hand/foot coordination.
Color Discrimination and Visual Acuity: Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, night vision, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.
Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under minimal stress when confronted with an emergency.
Physical Communication: Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)
See Minimum Qualifications
Under limited supervision, is responsible for the management of Shipping and Receiving, Courier Services, and inventory of all equipment at Pitt Community College. Reports to the Vice President, Administrative Services.
Attends seminars, join professional organizations, study manuals, and related materials to obtain the highest degree of knowledge possible to obtain the proficiency necessary to manage the operations of Shipping and Receiving, processing US Postal Service Mail, processing North Carolina Courier Service Mail, and train subordinates in these areas. Keeps abreast of changes in policy both business and government concerning the areas of responsibility of the Warehouse and Mail Services Manager.
Receives and supervises the Shipping/Receiving Clerk in the established procedure of receiving and shipping freight from UPS, RPS, FEDEX Air, and FEDEX Ground; makes entries into receiving log; ensures that all merchandise is delivered to correct destination. Ensures that claims are filed and appropriated follow-ups are completed for damaged freight received for Pitt Community College.
Supervises the Courier Technicians in distribution of all incoming mail, both US Postal mail from the Post Office, and North Carolina Courier Mail from it’s container; supervises and instructs the Courier Service Technician on the correct procedures of sorting, distribution, and collection of these types of mail; ensures that he or she maintains an accurate listing of all employees to include their name, contact person (if they are part-time), status (full-time or part-time), affiliations (staff or faculty), office location, and their mail stop; ensures that the Courier Technician maintains correct and current data on all incoming and outgoing mail, number of pieces.
Supervises the Equipment and Inventory Control Officer with the functions of maintaining inventory of all campus equipment to include; installation or movement of all office furniture and equipment, classroom setup and special arrangements, annual inventory, cannibalization of equipment, surplus equipment sales, verification of equipment received against related purchase order, and all other paperwork associated with fixed assets.
Utilizes a variety of types of office and other equipment such as typewriter, fork lift, calculator, hand truck, pallet truck, fax machine, computers, mail processing equipment, letter folder/inserter, copiers, etc. Have a working knowledge of computers and various types of software. Have the ability to adapt to user-friendly software that is used in the performance of the job.
Supervises and trains the Courier Technicians and the Shipping/Receiving Clerks in the proper execution of their duties.
Serves as a back up for institutional Courier Technicians and the Receiving Clerks in their absence.
Receives and/or reviews various records and reports including inquiries, issues, records, reports, correspondence, memos, etc.
Prepares and/or processes various records and reports including reports, records, correspondence, etc.
Refers to policy and procedure manuals, computer manuals, codes / laws / regulations, publications and reference texts, etc.
Operates a variety of office equipment such as computer, printer, telephone, calculator, etc. Uses general office supplies. Interacts and communicates with various groups and individuals including immediate supervisor, co-workers, staff, and the general public. Performs other related duties as required.