Southern Wake Campus
9101 Fayetteville Road
Raleigh, NC 27603
Closes: Wednesday, October 20, 2021
Target Start Date
Expected Work Hours
Three (3) years' experience managing projects in an IT related discipline
Bachelor's degree in IT related field
Working knowledge of MS Excel, MS PowerPoint, MS Word, and MS Project
Experience working at a Higher Education Institution or in an Adult Learning field
The primary purpose of the project management role is to manage IT projects within scope, quality, time and cost constraints to deliver business value to the College.
Responsibilities and Duties (*Essential Functions)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
*Defines business requirements, scope, goals, objectives, resources, and success criteria for highly complex projects and programs with multiple vendors and senior leadership stakeholders
*Responsible for managing changes to project scope, schedule and costs using appropriate verification techniques
*Identifies project deliverables, milestones, required activities and tasks in order to create and manage project schedules
*Provides leadership, motivation, and direction to project team members throughout the project life cycle to ensure IT projects are completed within budget and on schedule
*Develops and executes plans for communicating scope, deliverables, time and success criteria to all customers and stakeholders through a variety of communication channels
*Prepares and delivers reports, presentations and other documents to provide project status to customers, stakeholders, senior management, team members and others as needed
*Facilitates discussions with college leadership and other staff using a variety of facilitation techniques to effectively engage all participants in planning, collecting information for analysis and making decisions.
*Responds to emergency situations as needed, during and after normal business hours, to identify, assess and mitigate critical operational issues.
Proactively manages performance and stakeholder expectations throughout the project life cycle; including issue and risk management, mitigation and contingency planning, and identification of opportunities for improvement
Leads participants of project Executive Oversight Groups (EOG), comprised of College leadership in departments external to ITS, in the monitoring of projects and collaborative decision-making
Contributes to the maturation of departmental project management practices and standards
Collaborates with college leadership to ensure that project decisions and recommendations are clearly linked to strategic goals and objectives
Represents ITS by actively participating in internal and external committees and task forces
Swiftly addresses conflicts to minimize impact to projects and negotiates successful resolution of issues
Develops and manages project plans
Assists in developing training materials and conducting training sessions as needed to ensure proper use of project deliverables
Complete an annual applied benchmark project on an individual or group basis
Knowledge, Skills, and Abilities
Successfully navigates project scope, time, and budget constraints to achieve project goals.
Fosters a collaborative environment that encourages cooperation and inspires creative approaches to problem solving.
Proven leadership skills and ability to work effectively with college leaders and IT engineering, operations, and support staff.
Strong analytical, project management and team-oriented interpersonal skills to lead and motivate others.
Working knowledge of project management methodologies and tools, such as Microsoft Project, Primavera, etc.
Demonstrated skills in public speaking, meeting facilitation, presentation creation and delivery to a wide variety of audiences, including the College's executive leadership.
Skilled in conducting facilitation sessions using a variety of best practice techniques.
Proven ability to develop and execute a project resource plan that ensures the right people are doing the right things
Ability to develop requests and evaluate proposals for IT-related technology solutions.
Knowledge and understanding of current and emerging technologies needed by large institutions and impact on delivery of IT services
Demonstrated experience in the development of technical and user documentation
Ability to multi-task and set priorities within tight timelines and high client expectations