DEFINITION:

Provides day-to-day coordination of the activities of the North Campus Learning Lab; schedules and oversees the work of part-time professional and student tutors and staff; participates in recruitment, selection, and training of tutors; participates in development of center programs, activities, and procedures.  Supports the efforts of North Campus Tutors and provides tutoring in area(s) of expertise.   

SUPERVISION RECEIVED AND EXERCISED:

• Receives immediate to general supervision from the Director of the Learning Lab and higher academic staff.
• Co-supervises Lead Tutor along with the Learning Lab Coordinator - Downtown, supervises part-time Front Desk Staff, and part-time Tutors.

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Oversees the day-to-day functions of the North Campus Learning Lab.

• Maintains student tracking log-in system (TutorTrac).

• Assists with hiring and training of program employees.

• Utilizes CFCC’s early alert system to ensure that the most at-risk students are receiving appropriate instructional support.

• Work collaboratively with North Campus faculty to develop content specific programming and support materials.

• Provides general assistance to students in area(s) of expertise.

• Oversees part-time Lead Tutor when this person is at the North Campus.

• Oversees North Campus Learning Lab scheduling and contracting of part-time tutors each semester.

• Oversees North Campus Learning Lab payroll each month.

• Provides supervision and guidance to part-time Tutors and Front Desk Staff. 
• Collaborates with Learning Lab Coordinator – Downtown to ensure consistency of services being provided at both campuses.

• Other duties as assigned.

Other Important Functions:

• Serves as liaison with North Campus faculty and staff.

• Activates students for Learning Lab services and files associated forms.

• Periodically checks student sign-ins (when they reach 10 hours or greater) for overlaps with scheduled class times.

• Assists with North Campus end-of-semester FTE reporting.

• Performs minor adjustments on equipment.

• Assists in maintaining inventories of supplies, materials, and equipment pertinent to the North Campus Learning Lab.

• Performs related duties and responsibilities as required.

Qualifications

QUALIFICATIONS:

Knowledge of:

• Basic tutorial strategies and techniques.

• English usage, spelling, grammar, and punctuation.

• Basic mathematical principles.

Ability To:

• Ability to organize employees’ availability and create work schedules.
• Able to maintain accurate records.

• Able to work independently in the absence of supervisors.

• Able to understand and follow oral and written instructions.

• Able to maintain effective audio-visual discrimination and perception for:

• Making observations
• Reading and writing
• Communicating with others
• Operating assigned equipment

• Able to maintain physical condition appropriate to the performance of responsibilities which may include:

• Standing or sitting for extended periods of time
• Operating assigned equipment
• Presenting instructional materials.

• Able to maintain mental capacity which allows:

• Making sound decisions
• Responding to questions
• Demonstrating intellectual capabilities

• Able to communicate clearly and concisely, both orally and in writing.

• Able to establish and maintain effective, collegial working relationships with coworkers and students.
   

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:
 

Minimum Education/Training:

• Earned Bachelor’s Degree.

• 3 years or more tutoring experience in a college or university tutoring program
   
   

Preferred Education/Training

• Preference will be given to candidates with earned degrees in English, Math, or Science areas.

• Experience supervising employees.

• Competency in advanced use of computers.

Supplemental Information

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.  

• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.