Library Specialist (Library Services), requisition number 3637

Library Specialist (Library Services), requisition number 3637


Central Piedmont Community College
1201 Elizabeth Avenue
Charlotte, NC 28235
Phone: 704-330-2722

Job Location

Central Campus


I 34,845 - 52,026



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Saturday, August 3, 2019
Closes: Tuesday, August 13, 2019

Target Start Date

Monday, August 26, 2019

Expected Work Hours

Monday- Friday

Reports to

Central Campus

Employment Type

Full time

Minimum Qualifications

Associate Degree from a regionally accredited institution and 2 years of full-time work experience in a library; or a combination of completion of college-level coursework and work experience equal to 4 years full-time



Preferred Qualifications

Preferred Qualifications

Critical thinking skills

Problem-solving skills 

Excellent customer service skills and a customer-focused attitude

Experience with reports/ILS reports

Library programming experience

Position Description

Library Specialist position is located on the Central Campus. 

Central Piedmont Community College Library is committed to supporting student, faculty and staff with the best possible information services at each of its seven (7) physical campus location, as well as with electronic services through its web site.  We directly support and strengthen teaching and learning by continually developing innovative student and learning-centered collections, services, and environments that lead to life-long educational development. The Central Piedmont Library is committed to our organizational values of accountability, accessibility, excellence, innovation, inclusiveness, passion, and professionalism. Our staff engages both deeply and broadly with the college community. Working for Central Piedmont offers a good combination of team-based projects and opportunities for individual work and professional development. The library will be opening a new state-of-the-art Central Campus Library in January 2022. New libraries have opened or will open at our Cato, Levine, Harper, and Merancas campuses.


As a member of the public services department, the Library Specialist will be responsible for providing assistance with general, reference, and technology questions to students, faculty, and staff at  the library's main service desk and via chat reference. Additional responsibilities include but are not limited to assisting with the development, planning, and execution of library events and marketing, maintaining supplies, and managing circulation-based reports.


General Function

This position provides administrative and clerical support, technical instruction services to students and faculty, and maintains a function area including supervision of part-time staff and responsibility for projects.  A Library Specialist is expected to demonstrate and maintain competence in each of the following areas.


Characteristic Duties and Responsibilities

Mastery of Subject Matter

a.    Demonstrates a thorough and accurate knowledge of an area of specialization within the field of library and information science (i.e. interlibrary loan, copy cataloging, budget and acquisitions, media equipment, purchasing & inventory, archives assistant, etc.).

b.    Stays current in the subject matter through professional development, through involvement in professional and paraprofessional organizations, interlibrary organizations, and attending professional and paraprofessional meetings, conferences or workshops.

c.     Demonstrates strong technology skills in MS Office systems, library operating systems such as circulation, reserves, and media scheduler, etc. and web based technologies.


II. Functional Area of Specialty

  1. Interprets and implements library policy and procedure.
  2. Manages daily processes within functional area.
  3. Gathers data and maintains current statistics for functional area.
  4. Markets and promotes library resources and services within area of specialty.
  5. Plans, organizes, and manages assigned projects.
  6. Trains, oversees, and provides leadership to full and part-time staff assigned to functional area or project; monitors performance, reviews completed assignments.
  7. Assists librarians in management and administrative processes within area of specialty.
  8. Troubleshoots software and hardware issues


III. Public Service Responsibilities

  1. Demonstrates knowledge of print and electronic information resources.
  2. Provides high-quality reference services to students, faculty, and staff; assists patrons by handling basic inquiries, requests, and projects requiring independent judgment and basic knowledge in interpreting policies and procedures.
  3. Provides accurate and timely interlibrary loan services to students, faculty and staff.
  4. Provides research assistance in the archives.
  5. Trains students, faculty, and staff in the use of library equipment and resources.
  6. Establishes working knowledge of all public service points.
  7. Provides technical and support services for classroom and college-wide media events.



IV. Technical Services Responsibilities

  1. Copies catalog library materials in all formats.
  2. Oversees quality control for processing and acquisitions tasks.
  3. Coordinates technical services and collection assessment projects.
  4. Coordinates basic computer and equipment maintenance.
  5. Assists in the organization, preservation and digitization of archival materials.
  6. Places and clears reserves for the library system.


V. Support of College Policies and Procedures

  1. Provides library services as assigned in a multi-campus environment.
  2. Interprets and enforces library and college policies.
  3. Maintains confidentiality of student information.
  4. Exercises stewardship of college facilities and materials.


VI. Participation in College and Division Activities

  1. Serves on college committees as assigned.
  2. Participates in meetings and events required by the college and library administrators.
  3. Responds in a timely fashion to information requests from college and library administrators.
  4. Supports both part-time and full-time colleagues.
  5. Demonstrates leadership skills.
  6. Demonstrates strong interpersonal skills in communication with students, colleagues, staff and administrators as an individual or on a team.


VII. Contribution to the Growth and Enhancement of College Mission and Programs

  1. Contributes to planning and development processes through appropriate mechanisms and channels.
  2. Perform responsibilities in accordance with pertinent goals, missions, and plans of the college and library services.
  3. Performs other duties as assigned.

Knowledge, Skills, Abilities and Characteristics

Knowledge of basic library policies and procedures

Knowledge of computer, library-related software, standard office equipment and procedures

Proficiency in Microsoft Office applications (Outlook, Word, etc.)

Customer service skills

Supervisory skills

      Ability to work with individuals from diverse backgrounds



How to Apply


Please apply online at

CPCC is an Equal Opportunity Employer.

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