Library Specialist, Senior (Library Services) Req. #4559

Library Specialist, Senior (Library Services) Req. #4559

Employer

Central Piedmont Community College
1201 Elizabeth Avenue
Charlotte, NC 28235
Phone: 704-330-2722

Job Location

Central Campus.

Salary/Grade

J $38,628 - $58,211

Benefits

State of NC Health Plan

Job Category

  • Clerical

Application Period

Opens: Monday, November 29, 2021
Closes: Monday, January 31, 2022

Target Start Date

Tuesday, January 4, 2022

Expected Work Hours

Typically Monday - Friday 9am - 6pm, with occasional evenings and Saturdays

Reports to

Librarian Senior

Employment Type

Full Time 12 months

Minimum Qualifications

Associate Degree from a regionally accredited institution and 5 years of experience in a library and/or IT setting

Or

Bachelor’s Degree from a regionally accredited institution and 3 years of relevant work experience in a library and/or IT setting; experience using integrated Library Systems (ILS), web-based technologies or comparable service/education/library technologies

Preferred Qualifications

Demonstrated ability to troubleshoot computer hardware and software; basic understanding of computer networking; ability to troubleshoot non-PC equipment such as video cameras, projectors, and other AV devices.

Position Description

Library Specialist, Senior - Technology position available in Library Services located on Central Campus.

Anticipated hiring date:  January 4, 2022

Work Schedule:  Typically Monday - Friday 9am - 6pm, with occasional evenings and Saturdays

Hours per week:  40

Central Piedmont Community College Library is committed to supporting student, faculty and staff with the best possible information services at each of its physical campus locations, as well as with a robust slate of online services.  We directly support and strengthen teaching and learning by continually developing innovative student and learning-centered collections, services, and environments that lead to life-long educational development. Our staff engages both deeply and broadly with the college community, and our librarians have the opportunity to influence the academic success of our diverse student population. Working for Central Piedmont offers a good combination of team-based projects and opportunities for individual work and professional development. Equity, diversity, inclusion, and access are important at Central Piedmont, and the library is a partner in helping the college achieve its EDI goals.

 

​The library will be opening a new state-of-the-art Central Campus Library in the spring of 2022. The new library supports instruction with two flexible classrooms, a faculty hub, and space for consultations and one-on-one research appointments with librarians. Our new technology sandbox/makerspace with video and audio recording studios will offer additional opportunities for library instruction and support of student assignments.

This position provides support for and manages all library-specific hardware, software, and AV devices, including equipment that circulates for student use in the classroom and supports faculty/staff in the classroom and at professional development events.  This role requires both library knowledge and advanced technology skills to maintain devises and implement projects that support students through library technology:

*   Provides support to staff and students for equipment managed by the library; manages circulation laptops, various AV devices and specialty hardware for Disability Services.
*   Gathers data and statistics and evaluates statistical data maintained for library equipment; tasks may involve designing, installing, programming, troubleshooting and maintaining hardware and software at all library campuses.
*   Proactively finds and implements hardware and software solutions; uses technical expertise to solve complex problems, troubleshoot and provide solutions to assist users.
*   Recommends, plans, organizes and manages projects related to library technology.
*   Provides recommendations and implementations on optimizing standard processes as related to customer service.
*   Provides high-quality reference services to students, faculty and staff; assists patron by handling basic and library specific inquiries, requests and projects requiring independent judgement and advanced knowledge in interpreting policies and procedures.

General Function

This position provides support for and manages all library-specific hardware, software, and AV devices, including equipment that circulates for student use in the classroom and supports faculty/staff in the classroom and at professional development events.  This role requires both library knowledge and advanced technology skills to maintain devises and implement projects that support students through library technology.

Characteristic Duties and Responsibilities

1.  Provides support to staff and students for equipment managed by the library; manages circulation laptops, various AV devices and specialty hardware for Disability Services.

2.  Gathers data and statistics and evaluates statistical data maintained for library equipment; tasks may involve designing, installing, programming, troubleshooting and maintaining hardware and software at all library campuses.

3.  Proactively finds and implements hardware and software solutions; uses technical expertise to solve complex problems, troubleshoot and provide solutions to assist users.

4.  Recommends, plans, organizes and manages projects related to library technology.

5.  Provides recommendations and implementations on optimizing standard processes as related to customer service.

6.  Provides high-quality reference services to students, faculty and staff; assists patron by handling basic and library specific inquiries, requests and projects requiring independent judgement and advanced knowledge in interpreting policies and procedures.

7.  Responds to inquiries and requests from users for assistance.  Maintains confidentiality of student information according to current state and federal laws.

8.  Develops and conducts technology-related training for library staff.  Trains and directs part-time staff and student workers assigned to functional areas or projects; monitors performance and reviews completed work.

9.  Performs other duties as assigned

Knowledge, Skills, Abilities and Characteristics

*  Excellent problem solving skills including anticipating, identifying and solving issues as well as recommending policy or procedure changes.

*  Ability to communicate effectively (oral & written), about technology and technical processes with varying degrees of technical savvy.

*  Excellent organizational skills.

*  Ability to work independently and take initiative.

*  Ability to work with a diverse group.

How to Apply

Qualified applicants should apply to:  http://www.cpcc.edu/about-central-piedmont/administrative-offices/human-...

 

Central Piedmont is committed to equal employment opportunities.

Job Post Contact

--