Minority Student Recruitment and Retention Coach

Minority Student Recruitment and Retention Coach


Haywood Community College
185 Freedlander Drive
Clyde, NC 28721
Phone: 828-627-2821

Job Location

Haywood Community College, 185 Freedlander Dr, Clyde, NC  28721


$37,700.00 - $43,200.00 Annually Dependent on Experience


Full comprehensive benefits. HCC participates in the NC State Employees Health Plan and the TSERS Pension System

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Monday, March 20, 2023
Closes: Friday, March 31, 2023

Target Start Date

Monday, May 1, 2023

Expected Work Hours

Monday - Friday, 8:00 am - 4:00 with some variance

Reports to

Director of Marketing and Engagement, PIO

Employment Type

Full-time staff; non-exempt

Minimum Qualifications

  • Bachelor degree from an accredited institution of higher learning
  • Experience in recruitment and/or success coaching
  • Strong interpersonal skills with the ability to communicate clearly and concisely, both orally and in writing
  • Working knowledge of word processing, spreadsheets, search engines, and web research 
  • Ability to manage multiple projects and collect/compile pertinent data
  • Ability to work with individuals of all socio-economic, cultural, and diverse backgrounds

Preferred Qualifications

  • Master degree from an accredited institution of higher learning
  • Experience at a community college either as a student or employee
  • Experience working with diverse and/or underserved populations
  • Experience in college recruiting and/or success coaching, with emphasis on diverse populations
  • Knowledge/experience of student success/retention strategies 
  • Ability to speak and interact with Spanish speaking individuals

Position Description




This temporary grant funded position will work with both new and existing students by conducting recruitment activities and assisting with the development of personal goals by enhancing their ability to successfully navigate through college.  Special emphasis will be placed on minority student populations, with a focus on minatory males.  The position will create and conduct strategies for recruitment and retention.


This is a grant-funded and time-limited, staff position.




  • Assist the campus recruiter with the development and implementation of recruitment activities
  • Coordinate recruiting meetings and presentations for potential students
  • Attend both on and off-campus recruiting events at the discretion of the director of engagement
  • Work with the College’s career coaches and coordinator of high school programs to reach out to high school populations
  • Learn about and participate in county-wide initiatives geared towards underserved populations and working with diverse groups of people
  • Work with the marketing team to develop materials focused on recruitment of minority student populations
  • Attend community and local high school events focused on diversity and/or minority populations





  • Assist minority student populations with setting goals and identifying, planning for, and overcoming potential obstacles and defining steps in education and career planning
  • Monitor student assessment scores and attendance to track student progress towards positive outcomes
  • Build rapport and trust with students to support goal completion
  • Conduct follow-up with students as needed
  • Support instructors and program efforts to infuse instruction with persistence and success strategies
  • Aid students, success coaches, and instructors towards problem solving issues that arise related to the progress of student academic goals, persistence, and attendance
  • Develop and present lessons, workshops, or courses on career and/or college readiness skills
  • Develop relationships with college and other training providers to stay abreast of community needs and college programs in order to provide students up-to-date and accurate information
  • Establish and maintain effective working partnerships with key stakeholders
  • Participation in professional development opportunities as appropriate for the position to achieve program outcome goals as required
  • Assist with career advising, placement testing, and job placement as needed

Additional Responsibilities

  • Assist with graduation rehearsal and ceremonies as needed
  • Participate in new student orientation and campus tours as needed to establish rapport with new students 
  • Some evening and weekend events may be required
  • Participate in appropriate professional development workshops, seminars and conferences
  • Be knowledgeable of college policies and procedures regarding admission standards, testing and educational program requirements
  • Encourage and support students’ participation in college activities leading progression and retention
  • Contribute to the attainment of college, division, and department goals
  • May drive college owned vehicles.
  • Other duties as assigned

How to Apply

The following is necessary for consideration: 

  • Official Haywood Community College employment application online found at our jobs page: https://www.governmentjobs.com/careers/haywoodedu. Please call Beverly Balliot with any questions or if you are unable to complete the online application for any reason.
  • The application must be complete for consideration - do not reference resume. A resume is suggested but does not take the place of any questions or details that you need to provide in order to be qualified for the position.  Unofficial transcripts must be included for the application process. Most unofficial transcripts can be downloaded from college/university websites. Official transcripts of all secondary education must be submitted to Human Resources within 10 days of any offer of employment. 
  • References may not be a current HCC employee. Candidates must provide three professional references with email addresses.  At least one reference must be a current or previous supervisor.  
  • College screening committee is responsible for application review, interviews, and recommends the candidate to HR. Upon completion of the hire process in HR, President approval is required in the hire of a candidate. 
  • HCC is a tobacco free campus

 Haywood Community College provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, disability, genetic information, political affiliation or status as a covered veteran in accordance with all applicable federal, state and local laws. Upon request, the College will make reasonable accommodations for qualified individuals with disabilities so that they may be able to perform the essential functions of their job unless doing so would result in an undue burden for the College.
Haywood Community College (HCC) is part of the North Carolina Community College System and is accredited by the Southern Association of Colleges & Schools Commission on Colleges (SACSCOC). Founded in 1965, it is an open-door institution with the mission to foster an environment that meets the educational needs of the communities it serves, promotes student success in higher education and in the workplace, and facilitates economic development. This includes programs for Haywood County high school students through Career and College Promise and Haywood Early College. The college campus, a designated arboretum, boasts one of the most beautiful college campuses in the state with an iconic mill pond, a productive greenhouse, dahlia gardens, an orchard garden and a rhododendron garden.       

Job Post Contact


185 Freedlander Dr

Clyde, NC 28721