MMSI Student Success Coach

MMSI Student Success Coach

Employer

James Sprunt Community College
133 James Sprunt Drive
Kenansville, NC 28349
Phone: 910-296-2400

Job Location

133 James Sprunt Dr. Kenansville, NC 28349

Salary/Grade

35,000/year

Benefits

Yes

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Thursday, February 18, 2021
Closes: Thursday, March 4, 2021

Target Start Date

Thursday, April 1, 2021

Expected Work Hours

8am - 5pm

Reports to

AVP Curriculum Services

Employment Type

Full Time

Minimum Qualifications

Associate's degree.  Knowledge of assessment of disadvantaged populations. Wide-range of computer technology skills.   Ability to communicate effectively with participants, supporting agencies, community constituents, and target area high schools.  

Preferred Qualifications

Some experience working with low-income, minority, and disadvantaged populations.Some experience with students in a community college setting. Some experience in academic counseling, educational support, or career development services to students.  

Position Description

MINIMUM ANNUAL SALARY : $35,000.00

Oversee the Minority Male Success Initiative (MMSI) to include the Spartan Men of Distinction program; Implement recruitment and orientation of participants into these programs.   Oversee and train employees using the Aviso Early Alert System.  Assist students with goal setting and provide continuous communication and follow-up to maximize goal attainment.  Provide academic, personal, career, and social support services to participants.   Submit reports to funding agencies.   Must be prepared to work evenings and weekends. This position reports to the Associate Vice President of Student Services.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Promote a positive and successful learning experience for students to increase student retention, success, and completion through the MMSI and Spartan Men of Distinction programs. 
  • Assist students with setting goals and identifying, planning for, and overcoming potential obstacles in academic and career planning.  
  • Develop rapport and trust with students to support successful goal completion.  
  • Monitor student progress and conduct advising sessions with students regularly.  
  • Assist students and instructors solve issues that arise, which impact academic goals, persistence, and attendance.        
  • Serve as the point person for the campus-wide Aviso Early Alert System.  
  • Monitor Aviso Early Alert System to provide proactive support to at-risk students.  
  • Collect, compile, analyze, and document records and reports.
  • Monitor student assessment scores and attendance while maintaining advising logs to track contact hours, issues, and advising sessions' outcomes.  
  • Provide workshops and professional services to participants in leadership, career planning, secondary/postsecondary educational information, and financial aid to meet the students' needs.
  • Coordinate participant activities related to cultural awareness, study skills, reading, writing, goal-setting, oral skills, and academic skills.
  • Compile and submit grant reports to the supervisor and reporting agency on time.
  • Participate in special field trips, special events, banquets, other activities, etc. which could occur during weekends and evenings. Overnight travel may be required.
  • Attend staff meetings and internal in-service training as scheduled.  Some overnight travel will be required.
  • Acquire computer/technology competencies as appropriate to the position.
  • Maintain security of personal computer access.
  • Promote the College's mission, values, and vision.
  • Perform other professional or job-related duties as assigned.
  • Serve on college committees as directed by the supervisor.

 QUALIFICATIONS: Education, Experience, Skills, and Abilities:

Knowledge, Skills, and Abilities:
 
Technology skills and ability to teach others.
Proficiently operate a computer and related software.
Use active listening skills.
Ability to maintain confidentiality at all times.
Skill in managing executive calendars.
Skill in organizing, planning, and coordinating meetings and travel arrangements.
Proven knowledge and skill in using advanced features of Microsoft Word, Excel, and Google Docs.
Ability to show initiative and self-direction.
Ability to communicate effectively through speech and writing.
Ability to identify, communicate, and analyze problems.
Ability to take ownership and utilize constructive feedback.
Must be punctual, professional, and ethically conduct oneself.
Ability to plan and prioritize tasks.
Ability to work respectfully within a team environment.
 
EDUCATION and/or EXPERIENCE: Any combination of education and experience demonstrates possession of the requisite knowledge, skill, and abilities.
 
REQUIREMENTS: 
 
 Education/Skills 
 
Required: Associate's degree.  Knowledge of assessment of disadvantaged
populations. Wide-range of computer technology skills.   Ability to communicate effectively with participants, supporting agencies, community constituents, and target area high schools.  
 
Preferred: Bachelor's degree.  Bilingual; Career Readiness Certificate (CRC)
 
Experience
 
Preferred: Some experience working with low-income, minority, and disadvantaged populations.
Some experience with students in a community college setting.  
Some experience in academic counseling, educational support, or career development services to students.  

PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to focus.  May require travel.
 
WORK ENVIRONMENT: The work environment characteristics described here represent those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee regularly works in indoor conditions. The noise level in the work environment is usually moderate.  
 
This position description covers the essential functions and duties associated with this position.  Other duties may be assigned by the President or appropriate supervisor personnel.  The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.

 NOTICE OF NON-DISCRIMINATION:

James Sprunt Community College is an Equal Opportunity Employer. The College prohibits discrimination against any person (including staff, faculty or student body) on the basis of race, color, national origin, sex, disability, religion, political affiliation, sexual orientation, gender identity, veteran status, genetic information, or age.
 
If you need accommodations, please contact 910-296-2400.

Job Post Contact

Human Resources
Jscchr@jamessprunt.edu
910-275-6450

Tonya Kenan
HR Director & Title IV Coordinator

Danielle Collins
HR Generalist

Cynthia Glaspie
HR Assistant