NCWorks Customer Service Specialist

NCWorks Customer Service Specialist


Montgomery Community College
1011 Page Street
Troy, NC 27371
Phone: 910-576-6222

Job Location

1011 Page Street

Troy, NC 27371


Based on MCC Salary Plan


Full Benefits Package

Job Category

  • Clerical

Application Period

Opens: Tuesday, May 25, 2021
Closes: Wednesday, June 30, 2021

Target Start Date

Thursday, July 1, 2021

Expected Work Hours

8am - 5pm (M-Th); 8am - 3pm (F)

Reports to

NCWorks Career Center Director

Employment Type


Minimum Qualifications

Associate’s Degree in Business Administration, Human Services or related business field.  Strong interpersonal skills. 

Preferred Qualifications


Position Description

The NC Works Customer Service Specialist must be able to work in NCWorks Online, Microsoft Word, Excel, and other software applications necessary to support the operations of the Career Center and Continuing Education programs.  The use of e-mail and the internet is required.  Excellent oral and written communication skills are a must in providing accurate information to visitors, telephone, and e-mail inquiries.  This position will require the ability to provide career support services, multitask, manage time, and set priorities in order to meet deadlines. 

How to Apply

Please visit to complete an online application and to upload additional documents as required. EOE.

Job Post Contact

Melinda Hill, IPMA-CP

Director of Human Resources

Montgomery Community College

1011 Page Street

Troy, NC 27371

Phone:  910-898-9634


E-Fax:  910-898-9640