Network Analyst

Network Analyst


Sandhills Community College
3395 Airport Road
Pinehurst, NC 28374
Phone: 910-692-6185

Job Location

Sandhills Community College


46-48,000 Annually


Full Time Benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, October 27, 2022
Closes: Monday, November 28, 2022

Target Start Date

Thursday, December 1, 2022

Expected Work Hours

8a - 5p M-F

Reports to

Chief Information Officer

Employment Type

Full Time

Minimum Qualifications

  • Associate degree (A. A.) in in a computer-related field from a regionally accredited institution.
  • Any combination of education, experience and training that would indicate possession of the required knowledge, skills and abilities listed herein
  • Six months of working in an information technology related position
  • Ability to effectively communicate verbally and in writing with all levels of customers 

Preferred Qualifications

  • Experience with cyber security and awareness is preferred.

Position Description

Responsible for support, problem determination, and solutions of college network infrastructure and associated systems.  Provides monitoring for network applications and responds to issues concerning the College’s wired and wireless networks.  Responsible for cyber security initiatives and cyber awareness training for campus.  Escalates technical issues as required.  


  • Excellent customer service skills
  • Assists in the installation and maintenance of the College’s network infrastructure.
  • Serves as functional backup to the Network Administrator.
  • Monitor systems as specified and responds to automated messages and Help Desk requests regarding network infrastructure and connectivity
  • Ability to support remotely connected users 
  • Ability to enforce college network related policies
  • Train and assist faculty and staff in cyber awareness.
  • Monitors cyber security systems and escalates as required. 
  • Perform preventive maintenance on networking equipment and related servers as identified
  • Serves as tier one support to diagnose and resolve technical issues related to networks. 
  • Documents processes, resolutions, and monitors ticketing system.
  • Ability to work independently and as part of a team.
  • Monitor Security Bulletins and emails for threats and research threat mitigation 

Job Post Contact

Chreatha Alston, Senior Director of Human Resources