~ANTICIPATED VACANCY~

The employee provides administrative office support for the Student Services Section. The employee process travel authorization requests, which includes processing registration for conferences, reserving lodging, and transportation, as well as processing reimbursements. The employee prepares, and edits reports for the AVP and the student services team. The employee also processes office supply requests. The employee responds to walk-in, telephone, and email communications for the section and routes inquiries to the appropriate staff team member. The employee has diversified responsibilities in public contact arranging meetings and conferences, records, reports, scholarships and grants, research and file management related to the multiple areas of the Student Services Section.

KNOWLEDGE/SKILLS/AND ABILITIES: The employee should have knowledge, skills and abilities in the following areas:

• General office practices/procedures;
• Student Services operations in higher education;
• Ability to organize and prioritize work;
• Ability to work without constant supervision;
• Ability to accurately produce Office 365 output (documents, worksheets, etc.);
• The skill to communicate effectively orally and written;
• The sill to provide outstanding customer service.