Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for this critical full-time position. Qualified candidates will possess excellent communication and computer skills, demonstrate evidence of a career that includes flexibility and willingness to change; open-mindedness, fairness and the ability to see multiple perspectives; a willingness to take risks, and willingness to accept responsibility for professional and personal growth.

The Systems Administrator will administer, install, implement, and maintain the hardware and software applications used to support the College’s primary administrative and business functions, including the host and all associated administrative servers. Manage and lead all state dictated software, hardware, database and application upgrades and migrations, enhancements, and patches in conjunction with NC Community College System office IT services. Maintain contact with the NC Community College System Office, NC Office of Information Technology Services, the State Auditor’s office, and professional organizations as required for pilot and beta testing, project management, maintenance, support and planning.

Receives direction from the Applications Development Manager.

Exercise direct supervision over the Senior Systems Administrator Technician and Systems administrator Technician.

Duties

Duties may include, but are not limited to, the following:

Supervise the activities of the Senior and System Administrator Technician(s).

Manage MIS processes and procedures governing access of business systems, to include access controls, authorization, authentication, security classes, and account creation, revocation, and termination.

Manage and maintain the physical and technical environments of the business servers for Compliance with state IT security standards, local guidelines, IT audit requirements, State, and Federal laws.

Supervise and participate in the implementation, configuration, patching, upgrading, and General administration of the UNIX Servers.

Supervise and participate in the implementation, configuration, patching, upgrading, and General administration of the Colleague Database.

Supervise and participate in the implementation, configuration, and general administration of the Windows Servers.

Perform basic systems security and administration and usage monitoring functions.

Monitor and manage computing resources, including CPU usage, disk usage, and response times to insure optimal performance of both the operating system and database environments.

Supervise, train, and evaluate assigned staff; plan, assign and monitor employee performance objectives; prepare and present employee performance reviews; provide or coordinate training.

Perform system backup, backup testing and recovery procedures of all business servers.

Manage implementation of production application changes and enhancements, to include locally developed and state or vendor provided changes.

Keep current with new security, technology, laws and regulations.

Maintain system documentation, configurations, setups and logs.

Coordinate the installation, testing and deployment of enhancements, migrations, and upgrades with users.

Prepare reports, diagrams, and presentations as required to report project activity, monitoring outcomes, usage, trends, user information, etc.

Implement, configure, and administer the deployment of all approved business application client software.

Assist programmers with diagnosing production problems.

Mentors technical staff. Provides direction, technical advice, and guidance to various internal and external groups and departments.

Participate in departmental planning and budget processes.

Coordinate with other Community Colleges on systems applications, implementation.

Frequently required to stand, bend, stoop, kneel, crawl, and walk.

Occasionally required to climb stairs.

Must occasionally lift and/or move up to 30 pounds.

Required to use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms.

Hear audible equipment indicators and verbal communications in the environment.

Must see with sufficient close vision, distance vision, color vision, peripheral vision, and depth perception; and evaluate perceivable changes in the environment.

Perform other duties as assigned.