The mission of the North Carolina Community College System (NCCCS) is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a globally and multi-culturally competent workforce, and improve the lives and well-being of individuals by providing:

• Education, training and retraining for the workforce including basic skills and literacy education, occupational and pre-baccalaureate programs.
• Support for economic development through services to and in partnership with business and industry and in collaboration with the University of North Carolina System and private colleges and universities.
• Services to communities and individuals which improve the quality of life.

The NCCCS is comprised of 58 community colleges serving 100 North Carolina counties and supported by the System Office located in Raleigh, NC.

The Technology Solutions and Distance Learning Division supports this mission by providing technical support for the Enterprise Resource Planning systems configured to deliver educational services for community college students, staff, faculty, employers, and the System Office. We are looking for an energized IT leader who will drive the technical design, development and deployment of software application systems that will promote IT modernization throughout the system. The position will lead the technical and analytical work required to create a robust modern data ecosystem which can be leveraged by colleges and the system office for business intelligence and analytics that promote student success. The person in this position must have a thorough knowledge of software development tools, data management systems, and applications that are deployed across the system.

The position will work within the Data Management and Integration (DM&I) team and collaborate with business owners, developers, and college stakeholders to gather and analyze business objectives, technical data requirements, and associated data flows. The position will also focus on design, deployment, administration, and maintenance of data management and reporting capabilities.

The application systems analyst must be able to effectively drive business results with data-based insights. The position will require working with a wide range of stakeholders, technologies, data sets, and functional teams from colleges, the System Office, and other external educational entities, state agencies, and vendors. The analyst must have excellent written and verbal communication skills for coordinating across teams, giving presentations to audiences of varying sizes and facilitating meetings. The position will require strong critical thinking and problem-solving skills paired with an ability to communicate complex ideas to non-technical users.

The analyst will need to be adept at using data to find opportunities for product/process optimization and using models to simulate outcomes of different courses of action. The analyst will need experience using a variety of data extraction tools, using/creating algorithms that address data quality, and creating/running simulations on how data can be processed and used more efficiently. The position will collaborate with business to integrate and improve data quality and reporting systems and will require advanced use of business intelligence and reporting software.

KNOWLEDGE/SKILLS/AND ABILITIES:

• Experience in using Visual Studio, Git repositories, or similar development tools;
• Experience in Higher Education Data Governance, specifically to create policy and procedures to establish data quality standards;
• Minimum 5 years’ experience using Ellucian Colleague for data entry, extraction, validation and reporting;
• Knowledge of BI and analytics, and experience visualizing/presenting data for stakeholders using at least one of the following: Tableau, SAS Visual Analytics, Microsoft PowerBI;
• Knowledge of security protocols for systems utilized;
• Ability to effectively communicate and convey technical/complex ideas in written and oral form with users/stakeholders and executive management;
• Ability to work well autonomously, within teams, and lead focused efforts to establish effective working relationships.
• Ability to organize and implement a variety of both short- and long-term projects and initiatives
• Ability to collaborate and cross-training with team members to produce successful outcomes
• Advanced experience with MS Office 365 Suite (Excel, Visio, Skype, SharePoint, and Teams)
• Ability to assist in trouble shooting problems across technical and functional teams
• Understanding of the business functions and system needs to develop, implement and support data management solutions that meet business specifications
• Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality assurance.

PREFERENCES:

• Knowledge and experience designing, developing, deploying and CI/CD in a DevOps environment
• Experience using statistical models and machine learning languages in at least two of the following: R, Python, SAS, JavaScript
• Experience in Java, C#, and/or .NET a plus but not required
• AWS/Azure knowledge