Student Services Front Desk Specialist
Employer
Nash Community College
522 North Old Carriage Road
Rocky Mount, NC 27804
Phone: 252-443-4011
Job Location
Rocky Mount, NC
Salary/Grade
Commensurate with experience
Benefits
State Benefits
Job Category
- Clerical
Application Period
Opens: Wednesday, May 18, 2022
Closes: Tuesday, June 7, 2022
Closes: Tuesday, June 7, 2022
Target Start Date
Wednesday, June 8, 2022
Expected Work Hours
M-F 39 hours per week
Employment Type
Full Time
Minimum Qualifications
Associate’s Degree in Business Administration, Office Administration or a related field from a regionally accredited institution. Must have two years of relevant general office and Microsoft Office software experience.
Preferred Qualifications
N/A
Position Description
Responsible for coordinating the reception area of Student Services, triaging student needs, and providing assistance to the Student Services staff as needed.
Essential Responsibilities
- Coordinate the student reception area of Student Services, including scheduling part-time and temporary help as needed.
- Answer incoming telephone communication and route calls to the appropriate area.
- Check incoming telephone messages and reply to then and/or route to the appropriate area.
- Be knowledgeable on subjects such as: Test scheduling, financial aid forms, admissions forms, telephone inquiries, staffing, and CCP/CTE transfer pathway information.
- Help students with the completion of computerized forms in admissions and financial aid.
- Scan admission forms, high school transcripts, and other documents as needed.
- Facilitate the creation of student identification cards, parking decals, and printing class schedules.
- Assist faculty and students with Student Services questions and concerns.
- Provide assistance with campus outreach activities as requested.
- Assist in the pre-registration/registration process.
- Assist various Student Services areas with sending out correspondence messages throughout the year.
- Provide a welcoming, orderly and professional environment in the reception area.
How to Apply
Please apply using our online application at https://www.schooljobs.com/careers/nashcc.
Job Post Contact
**Nash Community College will only accept applications that are submitted online through the online application system. Please visit https://www.schooljobs.com/careers/nashcc? to view any vacancies and submit your application.**