NextGen Program Coordinator
Employer
Salary/Grade
Benefits
Job Category
- Professional
Application Period
Closes: Monday, November 14, 2022
Target Start Date
Expected Work Hours
Employment Type
Minimum Qualifications
Desirable Education and Experience:
- The NextGen Program Coordinator position prefers a Bachelor degree from an accredited college or university preferably in human services, human resource management, marketing, psychology, business, or social work; or an equivalent combination of education and related experience.
- Preferably, the representative should have a background in administration, customer service, marketing, public relations and building and maintaining critical relationships.
Certificates, Licenses, Registration:
- Requires a valid driver’s license (Class C), car insurance and reliable automobile and safe driving.
- Prefers a Career Development Facilitator Training Certification
Competencies include:
- Considerable knowledge and skills in office technology
- Experience in marketing and/or sales activities
- Excellent customer service skills
- Ability to communicate effectively, both verbally and written, and share knowledge with others
- Ability to prepare for and conduct presentations
- Ability to prepare and speak before groups of stakeholders
- Tactfully and effectively handle requests, suggestions, and complaints
- Ability to adapt to a fast pace, changing work environment
- Act as a team player and possibly team leader to provide leadership across a wide range of groups
- Possess time management skills and project management skills
- Practices attentive and active listening; has the patience to hear others out; can accurately restate the opinions of others even when he /she disagree
- Relates well to all kinds of clients/partners/co-workers/employers; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even difficult situations comfortably.
Preferred Qualifications
Desirable Education and Experience:
- The NextGen Program Coordinator position prefers a Bachelor degree from an accredited college or university preferably in human services, human resource management, marketing, psychology, business, or social work; or an equivalent combination of education and related experience.
- Preferably, the representative should have a background in administration, customer service, marketing, public relations and building and maintaining critical relationships.
Certificates, Licenses, Registration:
- Requires a valid driver’s license (Class C), car insurance and reliable automobile and safe driving.
- Prefers a Career Development Facilitator Training Certification
Competencies include:
- Considerable knowledge and skills in office technology
- Experience in marketing and/or sales activities
- Excellent customer service skills
- Ability to communicate effectively, both verbally and written, and share knowledge with others
- Ability to prepare for and conduct presentations
- Ability to prepare and speak before groups of stakeholders
- Tactfully and effectively handle requests, suggestions, and complaints
- Ability to adapt to a fast pace, changing work environment
- Act as a team player and possibly team leader to provide leadership across a wide range of groups
- Possess time management skills and project management skills
- Practices attentive and active listening; has the patience to hear others out; can accurately restate the opinions of others even when he /she disagree
- Relates well to all kinds of clients/partners/co-workers/employers; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even difficult situations comfortably.
Position Description
Position Summary:
The NextGen Program Coordinator will be responsible for developing and coordinating work based learning (WBL) opportunities, activities and functions for NextGen participants, along with performing a variety of difficult administrative and program support duties, in and out of an office environment. This work requires a comprehensive understanding of the departmental mission, rules, regulations, goals, and services.
Working Conditions:
The NextGen Program Coordinator performs a variety of high level administrative, program support, and program coordination and development duties requiring a variety of skill sets. The NextGen Program Coordinator is in contact with program participants, partners, team members, employers, and other community stakeholders daily. Excellent communication, interpersonal and organizational skills are essential characteristics to perform successfully in a rapid changing environment. Work is often conducted independently, requiring a high level of self-initiative. Problems and opportunities are brought to the attention of the supervisor, with issues researched and with alternative solutions/options suggested. The NextGen Program Coordinator will work in an office, however, a lot of time will be spent meeting with employers and coordinating events.
Duties Include:
- Develops WBL opportunities such as Work Experience, OJT, internships and apprenticeships.
- Assists in increasing the number of WBL experiences so more participants are prepared with the knowledge, talent, and skills needed in today’s workplace.
- Recruits and maintains a database of local employers to provide WBL opportunities.
- Develops worksite agreements, contracts, and other related WBL documents; conducts follow-up and evaluation of participant placements to provide counseling and problem-solving for participants and employers.
- Provides administrative support to NextGen Services staff by assisting with documentation collection, processing and system entry; assists with program orientation and eligibility determination.
- Ensures all data is accurately entered into the appropriate tracking systems.
- Active part of the Business and Employer Services Team to leverage new and existing business partnerships to offer WBL opportunities.
- Conducts various training workshops and presentations
- Identifies opportunities to improve processes and services.
- Develops and coordinates various youth projects, workshops, and events.
- Researches successful and innovative work-based learning (WBL) programs that improves local workforce capacities by advancing youth development of workplace skills, fosters career awareness and increases employer engagement.
- Attends community functions to promote the program.
- Develops processes, forms, and procedures for work activities and may assist with developing/writing youth program policies.
- Provides NextGen activities and events update for use on various approved social media platforms.
- Other duties as assigned by supervisor.