DEFINITION

Provide current and potential students with information regarding secondary and post-secondary education, career pathways, and local and regional employability opportunities. Offer continued support for Academic and Career Readiness students who enter the ACR programs then transition into post-secondary training or the workforce. Participate in recruitment and promotion activities for Economic and Workforce Development and Academic and Career Readiness.

SUPERVISION RECEIVED AND EXERCISED

• Receives supervision from the Career Services Coordinator
• Exercises no supervision

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTION STATEMENTS--Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Respond to requests and inquiries from students, faculty, staff and local and state agencies; provide detailed information and give directions.
• Maintain sound knowledge of the college’s financial aid process, degree auditing and placement testing procedures and deadlines.
• Work closely with Admissions staff, Career and Testing Services, and Financial Aid Advisors to make sure students complete, meet and exceed all admissions and placement requirements.
• Provide assistance to students with class registration in CU classes.
• Maintain transition advising records and document student outcomes.
• Generate ideas for and participate in recruitment and publicity activities.
• Collaborate with other department staff to increase student retention and transition.
• Schedule assemblies, workshops and information sessions; recruit guest speakers and collaborate with other intercollegiate departments to provide information regarding academic programs, job training and job skills.
• Assist program coordinators to train the instructional staff on transition opportunities, and incorporating job training and soft skills in the classroom.
• Visit classes on and off campus and program orientations to share information regarding admissions, program offerings, financial aid, major selection and other aspects of the transition process.
• Maintain information regarding local and regional hiring events.
• Provide support to Career Services programs through recruiting practices and assist students with the registration process for Career Services classes.
• Coordinate graduation exercises with college staff along with the department; provide graduation information to HSE/AHS graduates.

Other Important Functions:

• Assist faculty, administrative staff, and students with various support tasks including accessing computerized information.
• Assist with student registration processes, in person, on FundFive, and on Web Advisor.
• Maintain current knowledge of Curriculum and Continuing Education processes and procedures as well as general college policies and procedures.
• Maintain department’s program information, handouts, schedules, and catalog.
• Maintain department’s webpage and social networking sites.
• Collaborate with Coordinators to publicize student and staff recognitions and accomplishments.
• Participate on various college committees and other institutional activities.
• Collaborate with community agencies to establish and foster a student support network.
• Plan and participate in professional development activities on and off campus.
• Provide direct support to the Director of Academic and Career Readiness and Career Services Coordinator for programming and events.
• Assist other program coordinators as needed.
• Perform related duties and responsibilities as required and assigned.

Qualifications

QUALIFICATIONS:

Knowledge of:

• The College admissions process, student registration, completion of the Federal Application for Federal Student Aid (FAFSA), and placement procedures.
• Adult Education programs.
• Local and regional employment trends and community employment agencies.
• Curriculum and Economic and Workforce Development (EWD) program offerings.
• Customer Service skills and principles.
• Microsoft Office, Ellucian or other data entry system.

Ability to:

• Provide clear and concise information to the public, other college departments, government agencies, organizations and businesses.
• Meet with students individually to establish a relationship of trust.
• Present to small or large groups of current or potential students.
• Provide as much aid to students as possible while being motivating and encouraging.
• Maintain patience and determination while following up with students.
• Accommodate flexible work hours and travel to off-campus locations.
• Maintain compliance records for college and state requirements.
• Read and comprehend grants and procedures required to comply with grant mandates.
• Respond to inquires and requests for information in a timely and professional manner.
• Work independently in the absence of supervision.
• Interpret and apply college goals, objectives, policies, procedures, rules and regulations
• Interpret and apply Federal, State and local policies, procedures, laws and  regulations
• Communicate clearly, and concisely, both orally and in writing
• Establish and maintain cooperative-working relationships with those contacted in  the course of work
• Maintain effective audio-visual discrimination and perception needed for:
  1. Making observations
  2. Reading and writing
  3. Communicating with others
  4. Operating assigned equipment
  5. Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
  1. Walking, standing, and/or sitting for extended periods of time
  2. bending, stooping, climbing, or lifting up to 50 pounds
  3. Operating and maintaining assigned equipment
• Maintain mental capacity, which allows the capability of:
  1. Making sound decisions
  2. Responding to questions
  3. Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES --Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

• Bachelor’s degree from an accredited college or university required; coursework in education or counseling related field preferred.

Minimum Experience:

• Experience in teaching, counseling and/or advising at a secondary or post-secondary level or administrative experience in a student-centered office preferred.

License or Certificate:

• Teaching or Counseling Certificate recommended or ability to obtain Adult Education Credential.

Preferred Education/Training, Experience, Skills:

• College Admissions process
• Campus Cruiser, Web Advisor or other Internet sources used with student accounts
• Window-based and host-based applications such as Ellucian or Banner
• Experience working with Adult Education
• Management of a professional social network site or webpage

Supplemental Information

SPECIAL INSTRUCTIONS TO APPLICANTS

• Required flexibility in work hours, including evenings
• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying. 
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If the highest level of education is a High School diploma or equivalent, proof of completion is required. 
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.