At Central Carolina Community College, we create transformative lifelong learning opportunities! We expect all employees to find ways to remove barriers to student success and provide all students a pathway to achievable dreams. Our employees are charged to recognize the challenges we face and to respond to them with empathy, understanding, and a willingness to help.   

 This position provides a wide range of activities involved in onboarding and admissions, advising, proactive coaching, and new student programming. 

This position is time-limited through June 30, 2024. Continuation of position is contingent upon grant funds. 

Diversity Policy:  Central Carolina Community College believes the college experience is greatly enriched through diversity; therefore, the college encourages diversity of thought within the student body and staff. Furthermore, the college seeks to promote awareness of diversity and the respect for all individuals, and the college pledges to adhere to this mission in its relationship with the community.   

Essential Duties

• Serves as the initial point of contact for prospective students through the entire onboarding process. 
• Assists students in navigating admissions policies and procedures; answers specific inquiries, maintains contact with prospective students, and ensures completion of application materials of students in the admissions process. 
• Provides students with initial and ongoing academic advising by assisting with course planning, facilitating student admission and registration, advising students of available support programs and services, and maintaining records of advising contacts. 
• Assesses prospective student admission data such as test scores and placement information, reviews transcripts from high school, postsecondary institutions, and other relative documentation. 
• Engages in proactive outreach to a caseload of students, provides ongoing coaching, and connects students to needed resources and services. 
• Conducts group advising and information sessions for prospective and current students. 
• Provides information regarding course offerings to applicants which requires familiarity with all curriculum and continuing education programs offered by the college. 
• Participates in new student programming and events. 
• Facilitates workshops and training sessions for students as needed. 
• Serves on college-wide committees as requested. 
• Maintains adequate records and assures correct applicant status and starting semester. 
• Work virtually and during evening hours as needed. 
• Responds in a timely and professional manner to student inquiries. 
• Complete the annual five-hour staff development requirement. 
• Follow and support College activities, policies, and procedures. 
• Performs additional tasks or duties as assigned.
• Recognizing and respecting the variety of experiences and contributions represented by all of our students, employees, and community, the Education Navigator will encourage a learning environment where everyone is supported and valued for their unique perspectives and experiences and will foster and promote the participation of all members of our diverse communities.