This position is responsible for the daily processing of cash receipts and general Accounts Receivable duties.  In addition to providing excellent customer service, this position will perform general accounting functions such as creating refunds, auditing cash drawers, reconciling cash drawers, managing payment plans, and managing petty cash funds.  This position reports to the Director of Business Office.

ESSENTIAL JOB FUNCTIONS:

• Provides excellent customer service to our students, staff, and faculty by assisting them in a friendly and professional manner.
• Performs administrative tasks including correspondence, answering telephones, filing, mail, and other general duties pertaining to office administration.
• Verifies daily deposit information for accuracy and transports deposits to the bank.
• Processes daily cash receipts from all sources accurately and timely.
• Performs research needed for various accounts, creates reports/spreadsheets, and/or initiates processes to maintain accuracy and provide accountability for the office by using Informer and other tools.
• Maintains and updates the Payment Plan Module.
• Maintains and updates all payment plans on a regular basis.
• Processes student refunds each week to keep their account balances up to date.
• Responsible for processing Employee and Departmental Bookstore charges, FA Link, and Third-Party receipts.  Reconciles with Bookstore on a weekly and monthly basis.
• Maintains and processes escheats and submits the escheat files to the state of NC.
• Manages the outstanding checklist each month to minimize the funds to be escheated.

• Maintains control of all manual receipt books.  Updates log when receipt books are returned and/or issued.
• Maintains control of petty cash fund (all departments and amounts).
• Performs an audit of all petty cash each semester and/or at other times as needed/requested.
• Submits Tuition Remission report for each semester based on NCCCS due dates.
• Works closely with AR Manager to ensure all AR duties are completed accurately and in a timely manner.
• Serves as backup to Accounts Payable Specialist.

OTHER DUTIES:

• Assist all Business Office personnel as needed.
• Exercises attention to detail to minimize errors.
• Attends conferences/seminars and staff professional development courses as required.
• Serves on appointed institutional committees as needed.
• Performs other duties as assigned by the Director of the Business Office.

JOB TRAINING:

Required position training to be completed in the first year of hire:

• Colleague/Datatel
• Informer
• Image Now