At Central Carolina Community College, we create transformative lifelong learning opportunities! We expect all employees to find ways to remove barriers to student success and provide all students a pathway to achievable dreams. Our employees are charged to recognize the challenges we face and to respond to them with empathy, understanding, and a willingness to help.

This position assists students as they are onboarded to the college, including providing excellent customer service, administering testing, and supporting staff in serving students.

Diversity Policy:  Central Carolina Community College believes the college experience is greatly enriched through diversity; therefore, the college encourages diversity of thought within the student body and staff. Furthermore, the college seeks to promote awareness of diversity and the respect for all individuals, and the college pledges to adhere to this mission in its relationship with the community.   

Essential Duties

• Provide excellent customer service to students, faculty, and staff.
• Perform general receptionist and administrative duties, and assist Student Onboarding and Success staff.
• Receive incoming phone calls and walk-ins and direct to the appropriate person/department. 
• Maintain appropriate supplies of materials, applications, various forms, brochures and calendars for the Student Services Suite and Admission Staff. 
• Inform students on the Onboarding checklist and items to be completed.
• Assist students in completing Admissions Applications, NC Residency Determination, and submitting transcripts.
• Assist students with registering for continuing education courses.
• Administer testing at Harnett Main Campus that includes:

• Proctor placement tests, Test of Essential Academic Skills exams, and Nursing Bridge Exams.
• Record Assessment scores from RISE, TEAS, and PN Predictor administered at Harnett Campus.
• Record SAT, ACT, TOEFL, and other placement test scores received from outside testing centers. Fulfill requests for testing scores to be sent to other colleges.
• Schedule placement test appointments and test check-in for placement tests and TEAS. 
• Schedule TEAS test and ensure scheduling policies are followed.

• Serve as a point of contact for the Harnett Main Campus food pantry.
• Assist with activities and other programming on Harnett Main Campus as needed.
• Assist new students in accessing their accounts on the CCCC portal
• Answer questions about CCCC assessment procedures, Admissions Process, and Academic Programs.
• Other duties as assigned.