Job Summary:
The receptionist is responsible for the central information and receptionist area of the Mooresville Campus. The receptionist serves as the initial contact for all questions concerning the Campus. This includes answering the phone, greeting and directing visitors and students, as well as performing necessary clerical duties and various college-related tasks.

Essential Duties and Responsibilities:
• greet and assist visitors/students
• answer phone inquiries and direct incoming callers appropriately
• respond to callers/visitors/students with general knowledge of Mitchell Community College and the Mooresville Campus

Related Responsibilities:
• reserve rooms and appointment on computer program for the Mooresville Campus
• assist with classroom assignments for new semesters
• follow detailed instructions to register continuing education students and receive payments
• distribute textbooks to students
• maintain faculty and staff mailboxes, distribute campus mail daily
• perform clerical duties and various college-related and campus tasks as assigned by the Dean

Knowledge, Skills and Abilities
• excellent customer service skills and student centered
• excellent communicator (written and verbal communication skills)
• excellent organizational and time management skills and ability to meet deadlines
• attention to details, dependable and flexible
• basic computer literacy, including Microsoft Word and Excel
• proficient use of printers, copiers, fax machines

Education and Experience Requirements:
• minimum of a high school diploma or equivalent
• associate’s degree preferred

Surroundings/Environment:
Standard office environment, (indoors with moderate noise)

Physical Effort:
While performing the duties of this job, the employee is required to maintain a stationary position for an extended period; move about the office, operate and position computers, as needed; and frequently communicate with students. The employee may occasionally move up to 25 pounds.

Scheduling:
Monday through Friday, 8:00 AM to 4:30 PM.
May include working late evenings on occasion.

Travel:
Local travel may be required for training.