The Director, Emergency Programs, under the supervision of the Dean of Workforce Development & Continuing Education, is responsible for the administration and support of programs in accordance with college policy and state law.

Responsibilities and duties include:

1. Responsible for providing and promoting programs for fire and rescue personnel.
2. Responsible for providing assistance to all Workforce Development & Continuing Education personnel in support of their respective roles.
3. Maintain status as a “Delivery Agency” with the North Carolina Fire and Rescue Commission.
4. Establish a good working relationship with students, staff and agencies.
5. Attend meetings and workshops to enhance knowledge and understanding of program requirements.
6. Serve on boards and committees as appointed.
7. Interview and select part-time instructors.
8. Orient instructors to policies and procedures.
9. Secure class locations and procure training supplies and equipment.
10. Provide security of testing materials for certification programs.
11. Prepare test packets and grade tests for certification programs.
12. Advertise training programs through target marketing.
13. Visit classes in accordance with the Workforce Development & Continuing Education Internal Audit Plan.
14. Review class/instructor evaluations and recommend pay increases.
15. Participate in local associations and departments for program area needs.
16. Set up and register classes.
17. Serve as liaison between students, instructors and OSFM staff for certification issues.
18. Coordinate special classes and events as necessary through OSFM, NCEM and the local fire college.
19. Assist instructors with course needs both on and off campus.
20. Secure and administer grants for Emergency Service Programs.
21. Work with local, state and private agencies to develop, operate and manage the Emergency Service Training Center.
22. Maintain emergency service training equipment owned by the college.
23. Develop new program subject areas as the need arises.
24. Develop, enhance and promote online/hybrid learning opportunities for emergency service personnel.