Job Description

Responsible for supporting student success by creating an optimal learning environment, responding to student needs, managing effective instructional activities, developing curriculum courses that support a comprehensive medical assistant and phlebotomist curriculum, demonstrating and modeling employability and professionalism skills, maintaining collaborative, respectful working relationships, providing effective instruction consistent with established objectives, effective advisement of students, accurate and timely record keeping and reporting, on-going curriculum and course assessment and improvement, supporting college and program administrative requirements, and maintaining competency and current knowledge in medical assisting and phlebotomy practice. 

10 month position to begin in January 2024.

Essential Responsibilities

• Demonstrate a thorough understanding, commitment, and adherence to the mission, philosophy, and policies and guidelines of the Medical Assisting Education Review Board (MAERB), the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the North Carolina Community College System (NCCCS), Nash Community College, the Medical Assisting program, phlebotomy course, and all applicable regulatory standards.
• Provide effective learning experiences for students using a variety of teaching methods, contribute to the development and implementation of student-centered education, utilize available educational resources for the improvement of instruction and creation of teaching material, and demonstrate the ability to work with students based on the Americans with Disability Act (ADA).
• Select and approve an adequate number of clinical education sites for the phlebotomy course to ensure quality, quantity, and diversity of learning experiences.
• Communicate and coordinate phlebotomy student assignments with clinical representatives based on established objectives and behavioral expectations.
• Develop and coordinate phlebotomy clinical orientation orientation and ongoing communication with site supervisors and educators regarding the phlebotomy course’s policies, procedures, and expectations pertaining to the clinical learning experience.
• Identify, initiate, and maintain current phlebotomy clinical education agreements between the College and clinical facilities.
• Evaluate the effectiveness of the phlebotomy clinical component through student and educator feedback, on-site visits, and other forms of communication or observations at least once per term the students are assigned to a clinical site.
• Assist in the development and revision of course outlines, syllabi, curriculum plans, learning objectives, program assessment and evaluation,  and other instructional documentation required to meet program objectives, provide students at the beginning of each course an ADA compliant syllabus which identifies measurable learning objectives and expected student outcomes following a designated and approved template from NCC or other regulatory entity, and coordinate with the Director of Medical Assisting the submission of course syllabi to the designated College representative prior to the course being taught.
• Have instructional plans prepared for each class session in accordance with stated objectives of the course and implement on-going curriculum/course assessment and improvement.
• Enforce College and program policy and procedures and comply with all other institutional and professional rules and regulations related to classroom, laboratory and clinical instruction and general employment.
• Schedule regular student conference hours, be available out of class to students requiring additional assistance, and serve as curriculum student advisor as assigned and as otherwise requested or needed by College representatives and individual students.
• Support institutional and program endeavors by participating in registration and recruitment activities, program Advisory Committee meetings, student organizations and community outreach activities, community partnership initiatives, College committee assignments and meetings, graduation/recognition ceremonies and other special appointments, including events outside typical working hours for the position.
• Maintain office, classroom, and student records, assess on a regular basis the performance of students, and process reports, forms, attendance and other required documentation accurately and timely in collaboration with the program director in support of College and program strategic planning and assessment initiatives.
• Assist the program director and College administration in the safeguarding of inventory and identification, preview and acquisition of educational resources needed to support the delivery of a comprehensive curriculum.
• Participate in on-going training related to current practice, technology, and instructional quality through on and off campus professional development opportunities supporting College, program and individually developed professional development plans. 
• Maintain proper communication and supportive relations with students, colleagues and community partners and provide assistance to carry out respective functions.
• Assume other necessary responsibilities and perform additional tasks as assigned by the program director or College administration in meeting the missions of the program and institution.
• Meet the physical demands (with or without reasonable accommodations) of a medical assisting educator: ability to engage in the classroom environment for up to four (4) hours with minimal rest opportunity; visual and hearing acuity to accurately measure, assess, and document student performance and simulated patient status; gross and fine motor abilities to perform required job functions of a clinical medical assistant; ability to travel as needed.
• Exhibit institutional values of professionalism by demonstrating the following attributes and behaviors: display empathy and positive regard for others in written, verbal, and non-verbal communications; work effectively with colleagues and students by practicing punctuality, individual and collaborative problem-solving, and honest communication; build trusting relationships by acting with integrity, courtesy, and responsibility, even during incidences of high stress or demanding workplace conditions; dress appropriately within College guidelines, clinical policy or as appropriately indicated for situational activities; meet all required standards of confidentiality and safety and maintain a clean and orderly work environment.
• Attend annual graduation exercises.
• Fulfill other responsibilities as assigned by the Department Chair and Chief Academic Officer.
• Participate in professional development activities provided by NCC. 
• Participate in College events and activities.
• Maintain regular and consistent on-site attendance during normal hours of college operations in fulfillment of duties not inconsistent with the expectations for full-time employees and College policies and procedures.
• Initiate and answer telephone calls and video conference calls.
• Participate in professional development activities provided by NCC. 
• Perform other duties as assigned which contribute to the efficient and effective operation of NCC.
• Serve on various committees as assigned.
• Participate in and support ongoing assessment, planning and evaluation to improve student learning.